Sport Hospitality Operations Manager
6 giorni fa
Join to apply for theSport Hospitality Operations Managerrole atCPM Italy .Why You'll Love This JobDo you thrive under pressure in a fast-paced, international environment?Are you autonomous, self-motivated, and excel at working remotely without daily supervision?Do you have a passion for sports events and dream of being part of the Olympic Games?Are you rigorous, detail-oriented, and responsible?If so, this is the perfect opportunity for youYour ImpactAs part of our team, you will play a critical role in supporting the Hospitality program and event operations for a Top Olympic & Paralympic sponsor.You will report to the Account Director.Planning PhaseSupport the coordination of hospitality program development across transportation, procurement, food & beverage, staffing, and special events.Manage all aspects of local supplier engagement, contract negotiation, and payment processing, ensuring compliance with Italian regulations and client requirements.Oversee the logistics for staff accommodations (room blocks, housekeeping, general Q&A), staff office identification, contracting and setup (floorplans, furniture), and on-ground staff equipment needs (radios, etc.).Accommodations planning (rooming lists, room drops, housekeeping, check-in/out, incidentals/billing, BEOs).Hotel food and beverage planning and on-site troubleshooting.Hospitality lounge operations planning.Support the Account Director in conducting staff interviews, hiring, onboarding, orientation, customer service training and standard setting, scheduling, and on-site troubleshooting.Shipping coordination, as required.Site inspection planning and execution.Assist in the development of operational plans, timelines, and schedules to ensure seamless event execution.Liaise with internal stakeholders and external partners to align objectives and ensure all logistical needs are met.Games-Time ResponsibilitiesServe as the liaison with suppliers, venues, and clients to guarantee smooth operations.Be present onsite at key program locations (hospitality lounge, restaurants, cultural activities, sport events) to oversee execution, troubleshoot issues, and ensure a high-quality guest experience.Support the onboarding, training, and management of local hospitality staff to maintain service excellence.RequirementsYour Experience3–5 years of experience working in large-scale international events (sports events, congresses, festivals, or similar).Proven project management skills, with the ability to meet deadlines, anticipate needs, and manage multiple priorities effectively.Strong proficiency in Microsoft Excel, with the ability to analyze data and manage large datasets efficiently.Demonstrated experience in managing event logistics, coordinating with suppliers, and overseeing staff onsite.Fluent in Italian and English, both written and spoken.Familiarity with Milan.Strong problem-solving skills, with the ability to remain calm under pressure and adapt to changing circumstances.Seniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionManagement and ManufacturingIndustriesRetailReferrals increase your chances of interviewing at CPM Italy by 2x.Get notified about new Operations Manager jobs inMilan, Lombardy, Italy .#J-*****-Ljbffr
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Sport Hospitality Operations Manager
17 ore fa
Lazio, Italia Cpm Italy A tempo pienoJoin to apply for the Sport Hospitality Operations Manager role at CPM Italy.Why You'll Love This JobDo you thrive under pressure in a fast-paced, international environment?Are you autonomous, self-motivated, and excel at working remotely without daily supervision?Do you have a passion for sports events and dream of being part of the Olympic Games?Are you...
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Olympic Hospitality Operations Lead
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