Sr. Field Support Engineer, Eero
2 settimane fa
Job ID: ******* | Amazon.com Services LLCAt eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work—through fast, reliable, secure connectivity.Fixing connectivity in the home is, however, just the start.We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud.We are seeking a Sr.Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country.NSE's investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership.NSE's are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe.Key job responsibilitiesas an expert on networking, fleet monitoring, customer support practices.Handle complex network issues, serving as the escalation point of contact for, IT staff, MSPs, and residential installations.Visit customer and partner locations – mapping new installations, troubleshooting, repairing, and installing complex network solutions ******% travel).Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations.Investigate customer contacts, drilling into unique and complex networking issues to support T1, T2, and T3 Agents.Be part of the on-call roster and handle incidents.Travel domestically and internationally (
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Sr. Field Support Engineer, Eero
2 settimane fa
Milano, Italia Amazon A tempo pienoJob ID: ******* | Amazon.com Services LLCAt eero, we pride ourselves on providing every customer a world class experience.Our mission is to make technology in homes and businesses just work through fast, reliable secure connectivity.Fixing connectivity in the home is just the start.We are building the building blocks of small business solutions and smart...
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Sr. Field Support Engineer, eero
2 settimane fa
Milano, Italia Amazon A tempo pienoJob ID: | Amazon.com Services LLC At eero, we pride ourselves on providing every customer a world class experience. Our mission is to make technology in homes and businesses just work through fast, reliable secure connectivity. Fixing connectivity in the home is just the start. We are building the building blocks of small business solutions and smart homes...
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Sr. Field Support Engineer, eero
2 settimane fa
Milano, Italia Amazon A tempo pienoJob ID: 3127541 | Amazon.com Services LLC At eero, we pride ourselves on providing every customer a world class experience. Our mission is to make technology in homes and businesses just work through fast, reliable secure connectivity. Fixing connectivity in the home is just the start. We are building the building blocks of small business solutions and...
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Sr. Field Support Engineer, Eero...
2 settimane fa
Milano, Italia Amazon A tempo pienoJob ID: ******* | Amazon.com Services LLC At eero, we pride ourselves on providing every customer a world class experience.Our mission is to make technology in homes and businesses just work through fast, reliable secure connectivity.Fixing connectivity in the home is just the start.We are building the building blocks of small business solutions and smart...
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Sr. Network Support Specialist
17 ore fa
milano, Italia Amazon A tempo pienoSr. Network Support Specialist (Customer Support) Job ID: | Amazon Commercial Services Pty Ltd At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're...
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Senior Radio Frequency Engineer, eero, eero
3 settimane fa
Milano, Italia Amazon A tempo pienoAs a Senior Radio Frequency (RF) Engineer at eero, you will work with the rest of the Hardware Engineering team and cross‐functional team to design, implement, debug, and characterize embedded systems for wireless networking applications. This role will focus on development, validation, troubleshooting, and factory build support for the RF hardware...
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Senior Radio Frequency Engineer, eero, eero
4 settimane fa
Milano, Italia Amazon A tempo pienoAs a Senior Radio Frequency (RF) Engineer at eero, you will work with the rest of the Hardware Engineering team and cross‐functional team to design, implement, debug, and characterize embedded systems for wireless networking applications. This role will focus on development, validation, troubleshooting, and factory build support for the RF hardware...
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Senior Radio Frequency Engineer, eero, eero
4 settimane fa
Milano, Italia Amazon A tempo pienoAs a Senior Radio Frequency (RF) Engineer at eero, you will work with the rest of the Hardware Engineering team and cross‑functional team to design, implement, debug, and characterize embedded systems for wireless networking applications. This role will focus on development, validation, troubleshooting, and factory build support for the RF hardware...
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Senior Radio Frequency Engineer, eero, eero
4 settimane fa
Milano, Italia Amazon A tempo pienoAs a Senior Radio Frequency (RF) Engineer at eero, you will work with the rest of the Hardware Engineering team and cross‑functional team to design, implement, debug, and characterize embedded systems for wireless networking applications. This role will focus on development, validation, troubleshooting, and factory build support for the RF hardware...
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Senior Radio Frequency Engineer, Eero, Eero
1 settimana fa
Milano, Italia Amazon A tempo pienoAs a Senior Radio Frequency (RF) Engineer at eero, you will work with the rest of the Hardware Engineering team and cross-functional team to design, implement, debug, and characterize embedded systems for wireless networking applications.This role will focus on development, validation, troubleshooting, and factory build support for the RF hardware...
