F&B Bu Service
13 ore fa
PurposeThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics, procurement, R&D and Plant.ScopeTo reinforce service & after sales force for F&B in EMEA market.To provide an opportunity for carrier growth by a wide exposure to international customers and experiences.Principal Accountabilities and ResponsibilitiesOversee after-sales operations, including service teams and spare parts logistics.Ensure compliance with service quality standards and company policies.Review and improve processes, monitor service KPIs, response times, and issue resolution metrics to optimize performance.Set and guarantee, in accordance with F&B Sales, the level of service to provide to F&B customers.Manage customer escalations and service recovery processes to ensure quick and effective resolutions.Oversee spare parts inventory, warranty management (in co-design with Sales and Quality), pricing strategies, and distribution logistics within the region.Lead, coach, and develop regional after-sales teams to ensure high performance and professional growth.Implement training programs for service technicians and customer support staff.Develop and execute the regional after-sales strategy, aligning with overall business objectives, leveraging the synergies with Retail and identifying new commercial initiatives.RequirementsDegree in Engineering, Logistics, Business Administration or a related fieldProfessional experience in the same role or similar (3-5 years e.g. commercial background)Ability to develop a strategic visionEntrepreneurship and courage and the ability to manage changeExcellent analysis skills, result orientation, flexibility and initiativeSolid customer service attitudeExcellent multi-level communication skillsAvailability to travel to meet customers / attend shows in the EMEA perimeterNote- This position will be sponsored both internally and externally- Home Office ContractJ-*****-Ljbffr#J-*****-Ljbffr
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F&B Bu Service
15 ore fa
Lazio, Italia Epta A tempo pienoOverview The role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
13 ore fa
Lazio, Italia Epta A tempo pienoOverviewThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
7 ore fa
Lazio, Italia Epta A tempo pienoPurposeThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
8 ore fa
Lazio, Italia Epta A tempo pienoPurpose The role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
5 ore fa
Lazio, Italia Epta Group A tempo pienoOverview Purpose: The role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like...
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Night F&B Service Expert – Room Service Pro
10 minuti fa
Lazio, Italia Hosco.Com A tempo pienoA luxury hotel in Milan seeks an F&B Service Expert to provide outstanding service primarily in Night Room Service.The role requires intermediate proficiency in Italian and English, and previous F&B experience is advantageous.This full-time position involves taking orders, upselling, and ensuring guest satisfaction while working in a dynamic...
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F&B Room Service Expert | Luxury Hotel
41 minuti fa
Lazio, Italia Hosco.Com A tempo pienoA luxury lifestyle hotel in Lombardia is seeking a full-time F&B Service Expert/chef de rang to deliver exceptional room service.You will take orders, make menu recommendations, and ensure attentive service while adhering to health and safety standards.Ideal candidates have intermediate proficiency in Italian and English, alongside a background in F&B...
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F&B Team Leader
11 ore fa
Lazio, Italia Altro A tempo pienoCalling all Italians for incredible job opportunities in the Kingdom of Saudi ArabiaKey purpose:To lead and provide a professional and personalized service experience and fulfil all guests requirements from their arrival to departure. The F&B Team Leader is responsible for servicing the guests to the highest of standards. The Team Leader will oversee any...
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Banquets & F&B Supervisor: Lead Service Teams
1 settimana fa
Lazio, Italia St. Louis School Of Milan A tempo pienoA leading hospitality company in Milan seeks a supervisor for the F&B Front department.You will oversee shifts and staff while ensuring exceptional service quality and guest satisfaction.The ideal candidate will have at least two years of supervisory experience and fluency in English.Responsibilities include assisting with hiring and training, monitoring...
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Lazio, Italia Technip Energies A tempo pienoA leading service provider in hospitality is seeking a dedicated F&B service professional in Rome, Italy.The ideal candidate will have a minimum of 2 years of experience in high-standard restaurants or 5-star hotels and must have excellent command of English.Responsibilities include ensuring owner satisfaction with food and beverage service while maintaining...
