Demand Planning And Customer Supply Chain Lead

Job Description :TheDemand Planning & Customer Supply Chain Manageris responsible for the country's demand planning, customer supply chain strategy, replenishment, and customer service execution. Working closely with local and global teams, this role ensures accurate forecasting, optimized inventory levels, efficient logistics operations, and a high level of customer satisfaction.Key Responsibilities1. Demand Planning & Logistics- Collaborate with the Country Demand Planning Manager, Commercial, and Marketing teams to recommend the finalUnconstrained Demand Planto be submitted to the Global Ambient S&OP.- Continuously improveforecast accuracyand reliability of planning data.- Promote the adoption ofbest practices and toolsfor demand planning across the country.- Coordinate and implement projects such aslogistics footprint reviewandnew bundling line implementation.2. Replenishment & Inventory Management- Drive the implementation of local processes and tools to optimizeinventory levels and service levels.- Define the country'sinventory strategy, oversee warehousing, import/export, rework, repackaging, and finished goods quality checks.- Ensure full compliance with internal policies, standards, and regulatory requirements.3. Customer Supply Chain- Define and execute thecustomer supply chain strategyaligned with the overall BU strategy.- Manage theOrder-to-Delivery process, in partnership with 3PL providers and customers' supply chain teams.- Optimizelogistics cost efficiencywhile maintaining high service levels.- Provide recommendations to Global DP & CSC on order and transportation management.4. Customer Service- Ensure smooth and efficientorder processing, fulfilment, and delivery execution.- Lead the relationship with customers' supply chain teams and drive continuous improvement incustomer satisfaction.- Collaborate with Customer Service to proactively identify and resolve potential issues related to inventory and delivery.- Overseecommercial quality assurance processes, including audits and compliance monitoring.5. Leadership & People Development- Build and lead ahigh-performing DP & CSC team, attracting, developing, and retaining top talent.- Foster a culture ofcontinuous learning, accountability, and operational excellence.- Implement talent management, career development, and performance evaluation strategies.6. Projects & Cross-Functional Collaboration- Act as an active member of both thecountry leadership teamand theGlobal DP & CSC leadership team, contributing to long-term strategic plans and issue resolution across markets.Key Performance Indicators (KPIs)-Demand Planning:Forecast accuracy, bias-Inventory Management:Days inventory outstanding, ageing stock-Customer Supply Chain:Logistics cost per volume-Customer Service:Service level achievement, customer satisfaction scoreProfile / Requirements :- Minimum10 years' experiencein related functions (demand management, replenishment planning, S&OP, supply planning, or logistics).-Higher educationdegree in engineering or business school.-Fluent Englishis mandatory; Italian and/or French are a plus.- Demonstrated passion for theFMCG industryand experience in dynamic, matrixed organizations.Core Competencies- Deep expertise indemand planningwithin the FMCG industry.- Strong business acumen and analytical mindset.- Proven experience inlogistics and supply chain management.- Excellentcommunication, influencing, and presentation skills.- Demonstratedleadershipin building and developing high-performing teams.- Strongproject management and prioritizationskills.Collaborative mindset with the ability tochallenge the status quoand drive change.About us :Part of the Thai Union Group,Marebluis a leading Italian seafood brand, renowned for the quality of its tuna products and its strong commitment to sustainability. Combining operational excellence, innovation, and responsibility, Mareblu strives to deliver healthy, high-quality, and sustainable products to consumers across Europe.