Customer Success Manager

1 giorno fa

PALERMO, Italia Dotforce Italia A tempo pieno

Ricerchiamo una risorsa da inserire comeCustomer Success Manager, che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALIGestione del portafoglio clienti e supporto continuativo post-venditaGestione deirinnovi di abbonamenti e contrattitramite CRMUtilizzo delsoftware di preventivazioneper offerte e rinnoviInserimento ed evasione degliordini verso i fornitoriCoordinamento e comunicazione con vendor e partner tecnologiciAggiornamento puntuale del CRM e della documentazione commercialeSupporto alle attività amministrative e operative legate al ciclo di vita del clienteREQUISITIEsperienza, anche breve, in ruoli diCustomer Success, Account Management o Customer Care B2BBuona conoscenza dei principali strumentiCRMFamiliarità conOfficeBuon livello di inglese, scritto e parlatoPrecisione, organizzazione e orientamento al clienteCapacità di lavorare in team e di gestire più attività in paralleloAutomunito/aREQUISITI PREFERENZIALIEsperienza nel settoreIT / cybersecurity / softwareFamiliarità con modelli di licensing e abbonamenti enterpriseCOSA OFFRIAMOFormazione sui prodotti e sulle soluzioni di cybersecurityAmbiente professionale e collaborativoInquadramento Settore CommercioContratto a tempo indeterminato e retribuzione commisurata all'esperienzaArticolato piano welfareInserimento in un contesto innovativo, dinamico e in forte crescita

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