Team Leader Serravalle

OverviewDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry.While retaining its DNA, Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market.Diesel is a worldwide organization, present in more than 80 countries with 5,000 points of sale, including more than 400 company-owned stores.For our Outlet Store in Serravalle, we are looking for an experienced and motivated Team Leader.Reporting to the Store Management, the Team Leader will be responsible for leading and coaching the sales team, building client relationships, and proactively fostering the achievement of sales goals and ensuring the delivery of an excellent client experience, aiming at the achievement of assigned store objectives on a monthly basis.You Fit With This PositionYou undertake work with a high degree of integrity, leading by example in every situationYou take action and ownership, ensuring a magical client experience for clients while aiming to be a leader with a passion for helping others growYou are a powerful communicator, handling your colleagues and clients with personal care and empathyYou are responsible, courageous with ideas, resilient and authentic in your approachYou act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clientsYou are a master at storytelling and at the art of asking engaging questionsYou think innovatively about how we can improve and generate new ways of creating tangible value and magic for the clientsKey ResponsibilitiesLead the Store team, to transform each client experience into special moments by creating a hand-crafted experience to drive individual and team objectivesResponsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the productContribute to improve the commercial performance through the technical knowledge of the product, the numerical analysis of sales and stocks, the rotation of the product and the supervision of replenishment and visual equipmentLead a high performing client facing and service orientated teamCoach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experienceDrive the digital experience in store and use digital resources to communicateEmpower, develop, motivate, and work alongside the team to drive results through delivering an elevated customer experienceBuild a client book through establishing client relationships to drive additional traffic and create client engagementCreate a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusionSupport the Store Manager in driving the store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the clientActively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segmentDemonstrate best in class sales and self leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful and loyal client relationships through CRM initiativesGuarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomesBuild and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, passionate, forward-thinking mindsetKey RequirementsAt least 2 years of previous experience in a managerial role in fashion/luxury retailExperience in training the team, empower them and motivate themResults-driven and customer focusedExcellent analytical and numerical skillsStrong Commercial skills and product sensibilityStrong communication skills (verbal, in person, via email, etc.)Strong attention to detailA very good knowledge of English and ItalianStrong interest in the fashion world specially in DenimWhat We OfferA Full Time permanent contractA competitive pay depending on your performance: you will have commissions on individual sales as well as an incentive on Store targetsA range of development opportunities in Diesel and OTB group Store network in Italy and abroadA generous employee discount on Diesel and OTB group BrandsA awesome, young and dynamic teamHighly inclusive working environmentAs part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employeesFor us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age#J-*****-Ljbffr