Customer Service Representative
5 giorni fa
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis.Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer.At SCIEX, you'll find a rewarding role that amplifies your impact on the world and helps you realize life's potential.SCIEX is one of 10 Life Sciences companies of Danaher.Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.Learn about the Danaher Business System which makes everything possible.Do you want to help customers and act as a trustful point of contact?Are you looking to use your knowledge and experience to help customers and SCIEX to further develop a strong partnership?Junior Service Admin Coordinator (f/m/d)This position is part of the EMEA Customer Service Team and is our contact person for customers to identify their service needs and determine appropriate action or escape for further review.ResponsibilitiesBasic collaboration with Field Service Engineers (FSE) requests.Acts as intermediary between customer, third-party vendors and Service EngineersLearns to apply company policies and procedures to quote processing, invoicing including coordination of all field service related tasksForster interpersonal skills to manage and resolve customer complaintsEssential RequirementsHigh School diploma (A level), apprenticeship or equivalentWillingness to develop in a multicultural environmentC1 Level Language Skills (English + Italian)Preferred ExperienceOrder administration role, preferably in a fast-changing service environmentWorking with CRM System - Salesforce and OracleSCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.Whether it's a health care program or paid time off, our programs contribute to life beyond the job.Check out our benefits at danaherbenefitsinfo.com.At SCIEX we believe in designing a better, more sustainable workforce.We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.This position is eligible for a remote work arrangement in which you can work remotely from your home.Additional information about this remote work arrangement will be provided by your interview team.Explore the flexibility and challenge that working for SCIEX can provide.Join our winning team today.Together, we'll accelerate the real-life impact of tomorrow's science and technology.We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visit#J-*****-Ljbffr
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