Lavori attuali relativi a Customer Experience Support - Lazio - Altro
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Strategic Consulting Associate
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Lazio, Italia Customer Analytics Italia A tempo pienoStrategic Consulting Associate – Customer Operations & SalesJoin us at Customer Analytics Italia as a Strategic Consulting Associate. We are a boutique consulting firm specializing in customer operations and sales and have worked with more than 400 global companies.Role OverviewAs an Associate, you will support strategic initiatives focused on customer...
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Customer Experience Intern: Proactive Support
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Lazio, Italia Chep A tempo pienoA logistics company is seeking a Customer Service Office Intern in Italy to enhance customer experience.The role involves managing customer interactions, performing account analyses, and supporting team initiatives.Ideal candidates should hold a degree in Economics or Statistics and possess strong skills in SAP and Microsoft Office.This internship offers...
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Customer Experience Lead
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Lazio, Italia Polti Group A tempo pienoPolti S.P.A., a leading company in the design and production of small steam appliances, is looking for a CUSTOMER SATISFACTION MANAGER to be included in the Strategic Marketing & Customer Engagement Department for its headquarters in Bulgarograsso (CO).The primary goal of a Customer Satisfaction Manager is to ensure that customers have a positive experience...
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Customer Support Agent
1 settimana fa
Lazio, Italia Altro A tempo pienoWe are looking for Spanish-speaking Customer Support Agents to work and travel in Greece.Location Greece (Athens or Work From Anywhere in Greece)Position Customer Support AgentLanguage SpanishWork Schedule Monday – Friday | 10:*******:00 (diverse shifts between these hours)Contract Type Full-timeRemote Option YES (WAH – Work At Home Available)Job...
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Stagista Marketing Di Prodotto
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Lazio, Italia Rec Energy A tempo pienoStiamo cercando uno/a Stagista – Marketing di Prodotto & Customer Experience Vuoi fare un'esperienza formativa che ti permetta di capire come funzionano davvero prodotti, comunicazione e processi cliente in un'azienda strutturata e regolata?All'interno della funzione Marketing, Comunicazione e Customer Experience, affiancherai il team nelle attività di...
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Customer Support Representative
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Lazio, Italia Essence Coaching Group A tempo pienoCustomer Support Representative – Spanish & EnglishAre you a Spanish-speaking professional passionate about exceptional customer experience and technical troubleshooting?Join our international team in Bulgaria and support one of the world's leading heavy equipment brands.What You'll DoHandle inbound and outbound requests via phone, email, chat, and webform...
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Customer Experience Intern: Proactive Support
28 minuti fa
Lazio, Italia Altro A tempo pienoA leading logistics company in Venice is offering a Customer Service Office Internship aimed at enhancing customer experience.You will assist in proactive customer support, account analysis, and various administrative tasks.Ideal candidates should possess a university degree in Economics or Statistics, alongside skills in Outlook and SAP.This role provides...
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Remote Customer Support Representative
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Lazio, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level)Rome, Metropolitan City of Rome Capital, ItalyAs aRemote Customer Support Representative, you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs.This position is perfect for someone passionate about helping others and starting their career in customer...
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Remote Customer Support Representative...
3 giorni fa
Lazio, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level) Rome, Metropolitan City of Rome Capital, ItalyAs a Remote Customer Support Representative, you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs.This position is perfect for someone passionate about helping others and starting their career in customer...
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Multichannel Customer Support Specialist
21 minuti fa
Lazio, Italia Altro A tempo pienoA leading service company in Milan is seeking a Customer Service Representative to assist with pre-sales and post-sales functions.The role involves interacting with customers through multiple channels and managing documentation related to returns and service requests.Candidates should possess 1-2 years of experience in customer service, strong documentation...
Customer Experience Support
5 ore fa
Adecco Italia, filiale Milano Sales & Merchandising, ricerca per azienda cliente, leader nel settore automotive, una figura da inserire come Customer Experience SupportLa risorsa, all'interno del team Customer Interaction Management supporterà il mantenimento e lo sviluppo di soluzioni customer-oriented finalizzate all'implementazione delle infrastrutture di supporto al Cliente, con un focus specifico su soluzioni di self-care e Business Development Center.Nell'ambito dell'analisi della Customer Experience supporterà il continuo sviluppo degli strumenti di analisi soddisfazione Cliente.ResponsabilitàGestione del database di "Central Knowledge" su prodotti, processi e servizi del gruppo attraverso la creazione di articoli (FAQ); l'attività sarà svolta in stretto contatto con i vari dipartimenti aziendali per la verifica e validazione dei contenuti.Analisi e reportistica sull'utilizzo dei sistemi di self-care da parte dei clienti.Monitoraggio ed analisi dei principali KPI di soddisfazione cliente nel canale BDC.Supporto alle attività di governance del servizio BDC.Supporto nel mantenimento e sviluppo della piattaforma Qualtrics di survey ed analisi della soddisfazione cliente.Qualifiche richiesteLaurea in discipline economiche, marketing o ingegneria.Esperienza di almeno un anno nella gestione dell'analisi di Customer Experience.Proattività, conoscenza e passione del prodotto automotive.Buona padronanza degli strumenti del pacchetto Office.Ottima conoscenza della lingua inglese (C1 scritto e parlato).Tipologia di inserimentoContratto in somministrazione a tempo indeterminato, RAL 30K.Sede di lavoroSan Donato Milanese (MI)Lingue conosciuteInglese: Comprensione OttimoDisponibilità orariaFull Time#J-*****-Ljbffr
