Technical Support Engineer
1 settimana fa
Manpower Professional, società di ricerca e selezione di profili qualificati middle-senior, cerca una figura diService – Tecnico Post Sales.Il nostro cliente è un'azienda tecnologica in grande crescita, con sede a Milano e che sviluppa piattaforme software e sistemi di monitoraggio perimpianti da fonti rinnovabili(in particolare fotovoltaico) rivolte a clienti in Italia e all'estero.Mansioni e responsabilitàGestire l'assistenza tecnica post-vendita tramitepiattaforma di ticketing, mail e, quando necessario, call/videocall con i clienti;Analizzare le anomalie segnalate e risolverle attraversoconfigurazioni e personalizzazionisulle applicazioni web-based proprietarie;Utilizzare strumenti di accesso remoto (es. AnyDesk, TeamViewer) per intervenire sui sistemi dei clienti;Interfacciarsi con il team Post Sales di II livello e con i tecnici per i casi più complessi o che richiedono interventi di programmazione o di intervento in loco;Garantiretempi di risposta e livello di servizio ottimali, anche coordinando eventuali interventi on site dei tecnici di campo.Cosa stiamo cercandoDiploma, laurea o master indiscipline tecniche(elettrotecnica, automazione, energetica, telecomunicazioni o affini);Buone basi di informatica e networking (PC, reti, protocolli TCP/IP). Gradita conoscenza diSCADAe protocolli come Modbus;Preferibile esperienza con sistemi di monitoraggio e controllo inambito rinnovabili(fotovoltaico in particolare) o in ruoli analoghi di service/post sales tecnico;Gradita conoscenza dellalingua inglesea livello B2, per gestire interazioni anche con clienti esteri;Spiccate capacità di problem solving, gestione delle priorità e rispetto delle scadenze, oltre ad un forte orientamento al cliente.La sede è aMilano, con possibilità di smart working fino a 3-4 giorni a settimana, con orari da lunedì a venerdì (9-18).L'assunzione è diretta, a tempo indeterminato, con RAL in fascia*************€in funzione dell'esperienza effettiva, oltre a ticket restaurant, welfare e sistema incentivante.
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Technical Support Engineer
2 settimane fa
milano, Italia Hisense A tempo pienoThe Pre-Sales Engineer will drive the technical support and applications of VRF systems and other light commercial AC during the sales process.You will be responsible for producing all technical aspects of tender responses and written customer proposals.Occasionally, you will demonstrate or present HVAC solutions to customers.You will work closely with the...
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Technical Support Engineer/Presales
3 settimane fa
milano, Italia Sangfor Technologies A tempo pienoJob OverviewTechnical Support Engineer – Customer‑Facing support with on‑site and remote tools. Provide POC, demos, training, and troubleshoot network solutions for partners and end users.ResponsibilitiesEngage customers face‑to‑face and remotely to deliver technical support, POC development, and product demonstrations.Handle technical exchanges,...
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Technical Support Engineer/Presales
2 settimane fa
Milano, Italia Sangfor Technologies A tempo pienoJob OverviewTechnical Support Engineer – Customer‐Facing support with on‐site and remote tools. Provide POC, demos, training, and troubleshoot network solutions for partners and end users.ResponsibilitiesEngage customers face‐to‐face and remotely to deliver technical support, POC development, and product demonstrations.Handle technical exchanges,...
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Technical Support Engineer
2 settimane fa
Milano, Italia Sangfor Technologies A tempo pienoJob OverviewTechnical Support Engineer – Customer‐Facing support with on‐site and remote tools. Provide POC, demos, training, and troubleshoot network solutions for partners and end users.ResponsibilitiesEngage customers face‐to‐face and remotely to deliver technical support, POC development, and product demonstrations.Provide training to internal...
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Technical Support Engineer/Presales
4 settimane fa
Milano, Italia Sangfor Technologies A tempo pienoResponsibilities: Face-to-face engagement (on-site support) with Customer to provide Technical Support In charge of or assist on POC (Proof of Concept), Demonstration, Presentation, technical exchanges, tracking and fixing technical issue, training partner and customer. Technical support by phone, email and another remote way. Provide training to internal...
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AVEVA sta cercando Technical Support Engineer
4 settimane fa
Milano, Italia Viking EMEA A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...
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Technical Customer Support Engineer...
2 settimane fa
Milano, Italia Sécheron Hasler Group A tempo pienoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment.Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.Safety meets innovation in our Electrical Safety Solutions...
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Field Service Engineer
2 settimane fa
Milano, Italia Description Canon UK A tempo pienoA leading technology company is seeking a Field Service Engineer to provide on-site technical support for hardware and software products. The role involves maintenance and repair of machinery, diagnosis and troubleshooting of issues, and collaboration with the team on technical solutions. A successful candidate will have experience in mechanics, electronics,...
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Technical support engineer, italy
13 ore fa
Milano, Italia Viking EMEA A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...
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Technical Support Engineer, Italy
2 settimane fa
Milano, Italia Viking Emea A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market.You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands.You ensure that our Viking brand is at the forefront of our...
