Sales Manager

Join to apply for the Sales Manager role at Cardo Roma Join to apply for the Sales Manager role at Cardo Roma Get AI-powered advice on this job and more exclusive features. WE ARE BUILDING THE NEXT GENERATION HOSPITALITY BRAND Our mission is to design experiential places for for individual wellbeing and corporate culture optimization. Our purpose is to make city brakes and workations less apologetic, more purposeful and tuned to the self. Modern properties and offbeat places immersing guests within local experiences. A combination of public and private spaces flexing between community and quiet reflection. Hospitality transcending the whole and delivering a sense of self. A service' geared to and placing emphasis on our guests' and employees' emotional intelligence. It is all about the brand experience, the brand story and the location; It is focused on the hotel, its design and art curation, its experiences and cultural programming. / apply now Sales Manager Job title: Senior Sales Manager Reports directly to: Director of Sales Overall Job Purpose The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Lead all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals and, together with the DOS, executes overall sales strategy of the hotel. Competencies Action orientated with a drive for results Flamboyant personality A people-person Very effective communicator Influencer Positive approach Qualifications, Skills & Experience Fluent in both Italian, English and French Strong understanding of MICE/government/leisure environment Internationally experienced Affinity with a more refined lifestyle Candidate profile Education and Experience Minimum 3-year experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred Has demonstrated the ability to always work on behalf of Guests Has demonstrated the ability to work with other Team Members Strong commercial understanding including Sales, Marketing, E-Commerce. Successful track record of working in a collaborative/matrixed environment Ability to evaluate and identify business opportunities for a business Principal Accountabilities Managing Sales Activities Responsible in achieving the room and catering sales objectives of his/her markets and business segments. Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management. Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Solicit transient and group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. Assists with selling, implementation and follow-through of group sales promotions. Maintains and updates sales records manually and electronically as required. Prepare correspondence to customers; prepare and use internal (and/or company) sales systems, reports and statistics and file maintenance. Attend trade shows, community events, and FAM Trips and industry meetings. Participate in business review meeting, pre-convention meetings, trainings and other sales-related meetings as required. Develops a close working relationship with operations and other departments in order to execute strategies at the property level Provides other sales support as needed, upon direction from General Manager and Sales Leadership, understanding and supporting overall sales strategy Identifies new business to achieve personal and location revenue goals. Develops relationships within community to strengthen and expand customer base for sales opportunities Providing Exceptional Customer Service Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company's customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels. Knowledge of Market Trends Develop/maintain knowledge of market trends, supply and demand and competition. Gains understanding of the hotel primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them Download attachment(s) This job as a PDF file apply now Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Hospitality Referrals increase your chances of interviewing at Cardo Roma by 2x Get notified about new Sales Manager jobs in Rome, Latium, Italy . ESA and Italy institutional sales manager Key Account Manager - Sleep & Respiratory Care Key Account Manager – Public Sector – Centro Sud We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-*****-Ljbffr