Night Supervisor

2 giorni fa

Monza, Italia Borgo Pignano Florence A tempo pieno

The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated service even during nighttime hours.Reports to:Front Desk ManagerMAIN DUTIES & RESPONSIBILITIESWelcoming and assisting guests during check-in/check-out throughout the shift.Managing in-house guest requests.Supervising the property, managing and monitoring common areas.Accurate handover and reporting of house status or client-specific information.Daily financial closure, verification of transactions, and preparation of end-of-day and next-day reports in accordance with company operational procedures.Cash handling as per operational procedures.Monitoring surveillance systems to ensure the safety of guests and staff.Ensuring a smooth handover to the morning team by providing all necessary information on activities, guest requests, open issues, or critical situations, to maintain service continuity and quality.Ensuring compliance with Borgo Pignano's service standards.Ensuring compliance with Health and Safety regulations.REQUIREMENTSEnglish: C1, Italian: C2.A third language is a plus.Previous experience of at least 2 years in a similar role within a luxury hotel or resort is preferred.References.Proficiency in hotel management systems (i.e. Opera Cloud) and Microsoft Office Suite.Flexibility to work shifts, including evenings, weekends, and holidays.EU Citizenship or work permit for extra UE citizens.OUR OFFERFixed term working contract of 7 months from June **** according to CCNL Settore Turismo (Federalberghi) with the aim of conversion to a permanent contract in ****.40 hours per week over 5 days with two rotating days off.Discount equal to 50% in our sister hotels' Restaurant.Internal training on operational procedures and introduction to the Relais & Châteaux circuit.Training on Quality assessment and sector regulations.Welfare credit provided based on guest satisfaction.Company canteen.Uniform and uniform laundry service.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionStrategy/PlanningAdministrativeCustomer ServiceIndustriesHospitality#J-*****-Ljbffr

  • Night Guest Services Supervisor — Luxury Hotel

    3 settimane fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    A luxury hotel in Italy is seeking a Night Supervisor to ensure impeccable guest service and security during the night shift. The successful candidate will manage reception, supervise common areas, and handle financial operations. A minimum of 2 years experience in a luxury setting and proficiency in hotel management systems are required. This full-time...

  • Night Guest Services Supervisor — Luxury Hotel

    3 settimane fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    A luxury hotel in Italy is seeking a Night Supervisor to ensure impeccable guest service and security during the night shift. The successful candidate will manage reception, supervise common areas, and handle financial operations. A minimum of 2 years experience in a luxury setting and proficiency in hotel management systems are required. This full-time...

  • Night Supervisor

    1 giorno fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated service even during...

  • Night Supervisor

    24 ore fa

    monza, Italia Borgo Pignano Florence A tempo pieno

    The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated service even during...

  • Night Supervisor

    3 settimane fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    BRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated...

  • Night Supervisor

    3 giorni fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated service even during...

  • Night Shift Luxury Hotel Supervisor — Guest Service

    3 settimane fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    A luxury hotel in Florence seeks a Night Supervisor to oversee operations during the night shift. Responsibilities include guest reception, managing common areas, ensuring safety, and conducting financial operations. Candidates should have at least two years of experience in a similar role, excellent command of English and Italian, and proficiency in hotel...

  • Night Supervisor — Luxury Boutique Hotel

    1 settimana fa

    Monza, Italia Relais & Châteaux A tempo pieno

    Un hotel di lusso cerca un Night Supervisor per gestire la proprietà durante il turno notturno. Il candidato ideale ha esperienza in hotel di lusso e deve garantire assistenza clienti, supervisione delle aree comuni e chiusura finanziaria. Richiesta conoscenza dell'inglese (C1) e italiano (C2), flessibilità a lavorare turni, e conoscenza di sistemi di...

  • Night Supervisor — Luxury Boutique Hotel

    1 settimana fa

    Monza, Italia Altro A tempo pieno

    Un hotel di lusso cerca un Night Supervisor per gestire la proprietà durante il turno notturno. Il candidato ideale ha esperienza in hotel di lusso e deve garantire assistenza clienti, supervisione delle aree comuni e chiusura finanziaria. Richiesta conoscenza dell'inglese (C1) e italiano (C2), flessibilità a lavorare turni, e conoscenza di sistemi di...

  • Evening Guest Experience Supervisor

    9 ore fa

    Monza, Italia Borgo Pignano Florence A tempo pieno

    A luxury hotel in Italy is seeking a Night Supervisor to oversee night operations and ensure guest security.Responsibilities include welcoming guests, managing financial closure, monitoring safety systems, and ensuring compliance with service standards.The ideal candidate has at least 2 years of experience in a similar role and proficiency in English and...