Brand Adviser

Embrace the opportunity to enhance the Customer Experience.At Ferragamo, we're more than just building a BrandWe're redefining luxury fashion.All with an unwavering passion for Italian craftsmanship.In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life.Together, we drive excellence and innovation, while taking responsibility for our decisions.You will join us in our Florence flagship store as a Full-Time Client Advisor, reporting directly to the Store Management.Lead by example on the selling floor to inspire both individual and team success, driving sales results with accountability.Demonstrate deep understanding of luxury clients' desires, needs, and expectations, acting always with the client's experience at heart.A caring, authentic, and trusted approach as a client advisor, with a genuine passion for style and luxury fashion.Experience in luxury retail or a similar client-facing role.Fluency in English and Italian is essential ; knowledge of an additional language is an advantage.At least 2 years of previous experience in the fashion/luxury retailAbility to develop meaningful client relationships using CRM tools and initiatives.We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation.