Assistant Front Office Manager

1 settimana fa


Bolzano, Italia Marriott Hotels Resorts A tempo pieno

DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee BZOFP.The franchisee is a separate company and a separate employer from Marriott International Inc.The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment.If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.We are currently seeking a motivated and service-driven Assistant Front Office Manager to join our team at Four Points by Sheraton Bolzano part of the Marriott International portfolio.Key ResponsibilitiesSupport the Front Office Manager in overseeing daily operations of the Front Office team including Reception Night Audit and Guest ServicesEnsure a smooth and professional check-in / check-out experience for all guestsLead train and support front office associates ensuring Marriott brand standards are upheldHandle guest complaints and resolve issues promptly with a guest-focused approachAssist in scheduling reporting and performance evaluationsCollaborate with other departments to ensure a seamless guest experienceServe as a role model for exceptional service and team leadershipManage time effectively and prioritize tasks to maintain efficient front desk operationsWhat We OfferA dynamic and international working environmentProfessional development and growth opportunities within MarriottAccess to Marriotts global associate benefits and discountsCompany bonus scheme based on performanceOngoing training and internal development programsIf you are passionate about hospitality and ready to take the next step in your career we look forward to hearing from youQualificationsPrevious experience in a front office supervisory or assistant management role ideally in a 4- or 5-star hotel environmentStrong communication leadership and time management skillsExcellent guest service mindset and problem-solving abilitiesFluency in Italian and English is required; German is a strong plusKnowledge of Opera PMS and MGSFlexibility to work shifts weekends and holidays as neededThis company is an equal opportunity employer.#J-*****-Ljbffr



  • Bolzano, Italia Marriott Hotels Resorts A tempo pieno

    Description Additional Information: This hotel is owned and operated by an independent franchisee BZOFP. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and...


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