It Support Specialist
6 giorni fa
Beautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for an IT Support Specialist to join our global IT team.The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM), as well as infrastructure and end-user support activities.In addition, the role requires working closely with users to understand and analyze their requests, then collaborating with the Italian team to review and evaluate the proposed solutions.The candidate after an induction period in Italy will move to US to provide support to resolve issues, while coordinating closely with the IT team in Italy.Key Responsibilities:Manage first and second-level support tickets for ERP, WMS, and CRM applications.Provide daily IT support for end-user devices (PC setup, configuration, troubleshooting).Oversee infrastructure-related tickets (network, servers, printers, connectivity issues).Diagnose, resolve, and escalate incidents as needed to ensure timely issue resolution.Collaborate with the IT team Italy/US to ensure alignment and knowledge sharing.Prepare technical documentation and maintain accurate ticket records.Support IT projects and system rollouts when required.Ensure compliance with company IT standards, policies, and procedures.Availability to travel across Italy and US based on workload and project requirements.Requirements:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).2+ years of experience in IT support (first and second-level).Strong knowledge of ERP, WMS, and CRM systems: knowledge of JD Edwards is a plus.Knowledge of Oracle database and SQL languageProficiency in Windows operating systems, Microsoft 365, and IT infrastructure basics (networking, servers, hardware).Hands-on experience with PC setup, configuration, and troubleshooting.Familiarity with IT ticketing systems and ITIL best practices.Excellent problem-solving and communication skills.Fluency in English and Italian (written and spoken).Flexibility to travel internationally and work across different time zones when required.What We Offer:Opportunity to work in an international environment.Exposure to both application and infrastructure support activities.Professional growth and development in a dynamic team.Location: Turate – possible relocation to New Jersey.The job offer is intended for candidates of all genders in compliance with Legislative Decree ********.
-
It Application Specialist
20 ore fa
Bardi, Italia Buscojobs IT C2 A tempo pienoMAW S.p.A. Divisione Search & Selection, Polo di Bergamo ricerca per importante azienda operante nel settore guarnizioni in gomma un/una IT APPLICATION SPECIALIST.
-
It Support Desk Specialist
19 ore fa
Bardi, Italia Altro A tempo pienoUn'agenzia di selezione specializzata cerca un IT Specialist/Help Desk a Turbigo, presso un'azienda nel settore edile.Sarai responsabile di fornire supporto tecnico agli utenti, gestire ticket di assistenza e collaborare con il team IT per risolvere problemi complessi.È richiesta una buona conoscenza di Windows e dei software più comuni, oltre a competenze...
-
Junior It Specialist
16 ore fa
Bardi, Italia Goldenpoint A tempo pienoJUNIOR IT SPECIALIST / SUPPORT TECHNICIANJoin to apply for the JUNIOR IT SPECIALIST / SUPPORT TECHNICIAN role at Goldenpoint.Per il nostro Dipartimento Information Technology (IT) ricerchiamo un/una figura da avviare/inserire alla carriera di IT SPECIALIST - SUPPORT TECHNICIAN.In affiancamento al resto del team, fornirai assistenza informatica e tecnica da...
-
It Support Specialist
2 settimane fa
Bardi, Italia Kuehne + Nagel A tempo pienoIt's more than a jobIn this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare...
-
It Support Specialist
17 ore fa
Bardi, Italia Kuehne Nagel A tempo pienoIt's more than a job In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations.This contribution is vital to making both special and ordinary moments in the lives of people a reality.In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare...
-
Italian It Support Specialist
2 settimane fa
Bardi, Italia Cbtalents A tempo pienoA leading IT support company is seeking a Technical Support Specialist to assist Italian-speaking clients.Located in Italy, this position requires expertise in IT products like Microsoft Intune and Teams.The role involves troubleshooting, providing support, and documentation.Successful candidates will have strong Italian and English language skills and be...
-
It Support Specialist
2 settimane fa
Bardi, Italia Manpower A tempo pienoPer azienda cliente, gruppo leader settore metalmeccanico, sede in zona Cologno Monzese, ricerchiamo la figura di un/una:IT SUPPORT SPECIALIST Descrizione del ruolo La figura selezionata sarà responsabile di fornire assistenza hardware e software di primo livello, supportando l'installazione, la configurazione e la manutenzione dei principali dispositivi IT...
-
Junior It Specialist
17 ore fa
Bardi, Italia Goldenpoint A tempo pienoIT SPECIALIST - SUPPORT TECHNICIANPer il nostroDipartimento Information Technology (IT)ricerchiamo una figura da avviare alla carriera diIT SPECIALIST - SUPPORT TECHNICIAN.In affiancamento al resto del team, fornirai assistenza informatica e tecnica da remoto ai punti vendita e agli utenti di sede, supportando i colleghi senior per le attività in ambito...
-
Global It Systems Support Specialist
17 ore fa
Bardi, Italia Experis S.R.L. A tempo pienoUna società di consulenza tecnologica è alla ricerca di un System Support Specialist da inserire nel team IT Services.Sarai responsabile del supporto nella gestione e manutenzione dell'infrastruttura IT in un contesto internazionale.Si richiede esperienza di almeno 3 anni, conoscenza di ITIL e capacità di troubleshooting.Offriamo un regime di lavoro...
-
It Specialist
2 settimane fa
Bardi, Italia E-Work A tempo pienoe-work SpA, sede di Grumello, cerca per azienda cliente del settore gomma, sita a Grumello del Monte (BG), un/una IT SPECIALIST / SUPPORTO SISTEMI E GESTIONALE La risorsa, inserita nel team IT e a diretto riporto del Responsabile di funzione, opererà in affiancamento ai colleghi occupandosi di supporto ai sistemi informativi aziendali e al...
