Euronext Clearing
4 giorni fa
Euronext Clearing – Junior Service Manager Location: Milan preferred or RomeDepartment: IT ClearingRole OverviewWorking closely with the Service Delivery, Business and Technical teams, this role ensures that our IT services are delivered efficiently, meet contractual obligations, and continuously improve in quality and customer satisfaction.Key ResponsibilitiesAssist the Service Manager in the day-to-day management of client service delivery.Monitor, track, and report on key service performance metrics (SLAs, KPIs, and incident trends).Support the resolution of incidents, problems, and change requests with technical support teams.Support meetings and service reviews by preparing reports and presentations.Maintain service documentation, service catalogs, and process records in accordance with ITIL standards.Contribute to continuous service improvement initiatives and process optimization.Support implementation of new or updated IT services.Ensure that service management tools (e.g., Jira) are accurately updated and maintained.Education & ExperienceBachelor's degree in Information Technology, Computer Science, Economics, or a related field (or equivalent practical experience).1-3 years of experience in IT support, service desk, or IT service delivery environments.Familiarity with ITIL principles or certification (ITIL Foundation preferred).Experience working with ITSM tools such as Jira (nice to have)Skills & CompetenciesStrong understanding of IT service operations and customer service principles.Excellent communication skills with both technical and non-technical stakeholders.Analytical and detail-oriented mindset with strong problem-solving abilities.Proficient in Microsoft Excel and PowerPoint for reporting and presentations.Ability to work collaboratively in a fast-paced, client-facing environment.Good written and spoken English language skills (B2 level or above required).We are proud to be an equal opportunity employer.We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor.We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.#J-*****-Ljbffr
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Euronext Clearing- Junior It Budget, Resource
5 giorni fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing Junior IT Budget, Resource & Contract SupportThe candidate will support the IT Budget, Resource & Contract Management team lead in Euronext Clearing, ensuring a smooth flow of information, effective relationships with suppliers, and accurate monitoring of IT expenses.The role contributes to the efficient management of IT resources,...
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Euronext Clearing- Junior It Budget, Resource
1 settimana fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing- Junior IT Budget, Resource & Contract Support page is loaded## Euronext Clearing- Junior IT Budget, Resource & Contract Supportlocations: Rome - via Tomacellitime type: Full timeposted on: Posted Todayjob requisition id: R*******Location:** Rome**Department:** IT Clearing**Role Overview:**The candidate will support the "**IT Budget,...
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Euronext Clearing
3 giorni fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing - Settlement Operations Analyst page is loaded## Euronext Clearing - Settlement Operations Analystlocations: Rome - via Tomacellitime type: Full timeposted on: Posted Todayjob requisition id: R*******Join us as a****Settlement Operations Analyst** Settlement Operations Analyst to join the Clearing Operations Cash & Settlement Teamin...
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Euronext Clearing- Junior Delivery Manager
1 settimana fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing- Junior Delivery Manager page is loaded## Euronext Clearing- Junior Delivery Managerlocations: Rome - via Tomacellitime type: Full timeposted on: Posted Todayjob requisition id: R*******Location:** Rome**Department:** IT Clearing**Role Overview:** We are seeking a motivated Junior Delivery Manager who will be responsible for ensuring...
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Euronext Clearing
2 settimane fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing - Client Support AnalystJoin to apply for the Euronext Clearing - Client Support Analyst role at Euronext1 day ago Be among the first 25 applicantsResponsibilitiesAct as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and expand issues in an accurate...
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Euronext Clearing
1 settimana fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing - Settlement Operations AnalystJoin to apply for theEuronext Clearing - Settlement Operations Analystrole atEuronextJoin us as aSettlement Operations AnalystAre you ready to shape the future of capital markets?We are looking for a Settlement Operations Analyst to join the Clearing Operations Cash & Settlement Team in Rome.This is a position...
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Euronext Clearing
2 settimane fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing - Settlement Operations AnalystJoin to apply for theEuronext Clearing - Settlement Operations Analystrole atEuronextJoin us as aSettlement Operations AnalystAre you ready to shape the future of capital markets?We are looking for a Settlement Operations Analyst to join the Clearing Operations Cash & Settlement Team in Rome.This is a position...
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Lazio, Italia Euronext A tempo pienoEuronext Clearing- Model validation senior specialist page is loaded## Euronext Clearing- Model validation senior specialistlocations: Rome - via Tomacellitime type: Full timeposted on: Posted Todayjob requisition id: R*******Key accountabilities:**• Independently validate the risk models designed by LoD1 Risk used to measure market, credit risk and...
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Euronext Clearing
2 settimane fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing - Client Support AnalystJoin to apply for theEuronext Clearing - Client Support Analystrole atEuronext1 day ago Be among the first 25 applicantsResponsibilitiesAct as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and expand issues in an accurate and...
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Euronext Clearing- Junior Delivery Manager
6 giorni fa
Lazio, Italia Euronext A tempo pienoEuronext Clearing- Junior Delivery Manager Join to apply for the Euronext Clearing- Junior Delivery Manager role at EuronextLocationRomeDepartmentIT ClearingRole OverviewWe are seeking a motivated Junior Delivery Manager who will be responsible for ensuring successful project delivery, coordinating between cross-functional teams, and maintaining strong...
