Capri Luxury Client Advisor
1 settimana fa
Description PURPOSE OF THE POSITION: A Client Advisor contribute actively to the store sales and key indicators achievement.They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients.They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.MISSIONS & RESPONSIBILITIES Provide an outstanding client and after-sale service to all visitors and clients Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests Cultivate a robust client portfolio to secure a proactive and growing business Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture Show a transparent and genuine attitude with the client and create a unique connection with them Communicate in a professional and authentic way, with clients and colleagues Effectively use all the available tools to optimize business opportunities Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit Adhere to all company policies and operational procedures and follow them PROFILE A preferred professional experience in providing a high quality service focused on Client expectations , i.E. in fashion & accessory retail, in customer service or in luxury hospitality Have personal taste and passion for the fashion culture , like to create personalized looks Have a natural business mindset and an entrepreneurial spirit Open-minded and looking for a company valuing audacity and authenticity Strong team spirit to achieve common goals At ease with using tools and applications , learns fast with new technologies Motivation to work in a fast-paced environment, able to multitask & prioritize Proactive, enthusiastic, & with a problem-solving attitude Excellent written, oral & listening skills, in English and local language Embrace change and see it as an opportunity to grow and develop Saint Laurent is committed to building a diverse workforce.We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates Job Type Fixed Term (Fixed Term)Start Date Schedule Full timeOrganization SL Luxury Retail S.R.L.
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