Dservice - Technical Support - Italy
5 giorni fa
About DABAt DAB we are a global community of **** people.Our mission is to provide technological and sustainable solutions to handle water, which make us part of a needed change for our future.Our people culture is shaped by distributed leadership, embracing dynamic principles that promote an open and collaborative workplace where everyone can thrive and bring their best selves.Are you ready to grow with us?PositionDService - Technical Support - ItalyWe are looking for a curious and analytical person, proactive and result-oriented, to join our Technical Customer Service – Italy.What You Will DoProvides After-Sales support to the regionProvides Commissioning and Product Setup support to the regionProvides Spare Parts selection support to the region, thanks to the Company specific support & selection toolSelects and provides available Technical Documentation or Product Details to the region, thanks to the Company specific support & selection toolAddresses Customers needing Sales support to the correct Sales RepresentativeAddresses Customers needing on-field and repair support to the correct Service Partner (CAT) in the regionProvides all the previous activities via email, by phone or WhatsApp, by saving the correct Contact and Product full information creating a ticket in CRMProvides pre-sales information about benchmark and product selectionEscalate any unknown product issues or technical problem to second levelProduct Failure rate monitoringWho You AreTechnical background, with professional knowledge and skills on Electronics, Mechanics, MechatronicsGood relational skillsStrong customer oriented approachProblem solvingAvailability for short trips in Italy and abroadEnglish written and spoken at good levelKnowledge of Spanish will be considered a plusWhat you will find –A place where you can growFlexible working practices in a dynamic workplaceDistributed leadership encouraging a "can do" attitudeGlobal and multicultural environmentContinuous learning approachInternational cross-functional teamsEqual Employment OpportunityWe promote and support an inclusive culture, encouraging workforce diversity.We value all qualified applicants without any form of discrimination, such as race, religion, sexual orientation, gender identity.Those aspects strengthen our competitive advantage by fueling innovation in a work environment where people can thrive and grow.Target Hiring RangeDAB pay ranges for a job are based on the location specific market of similar jobs, according to third-party salary benchmark surveys.Individual salary within that range could vary for several reasons, including skills, capabilities, and experience.#J-*****-Ljbffr
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Mestrino, Italia Dab Pumps A tempo pienoIoT & Connected Systems Integration SpecialistJoin to apply for theIoT & Connected Systems Integration Specialistrole atDAB PumpsAt DAB we are a global community of **** people.Our mission is to provide technological and sustainable solutions to handle water, which make us part of a needed change for our future.Our people culture is shaped by distributed...
