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Global Customer Service Specialist
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Croatian Customer Service Specialist
4 ore fa
Combine your dream Mediterranean lifestyle with an exciting role in the travel industryWe are looking forCustomer Service Representativeswho speakCroatian and Englishto join our team supportingBooking.com.You will be the voice of a trusted global travel company, assisting customers with high-quality guidance and support.Start date: 2 January ****Location: Athens, Greece (on site)Salary: **** eur gross x 14Contract: Permanent and TemporaryShift:40h/week (8h/day, 5 days/week)Rotational Monday-Sunday | 08:*****:00ResponsibilitiesProvide customer support through phone, email, and chatAssist customers with bookings, account issues, and general inquiriesFollow internal processes and elevate cases when neededDeliver service with empathy, accuracy, and professionalismRepresent the Booking.com brand and ensure top customer satisfactionYour ProfileNative/fluent in CroatianEnglish C1 and aboveStrong communication, problem-solving, and multitasking skillsBasic computer literacyEU citizenship or a Residence Card with Full Market AccessWhat We OfferRelocation support (up to 300 eur financial support and 3 weeks hotel accommodation near the office)Private health and life insurance50 eur monthly meal vouchers25 days of annual leaveWhy Join Us?Be part of a diverse, supportive, and international team while growing your career in one of the worlds most recognized travel platforms while enjoying life in sunny AthensIf you're interested, apply or send your CV to#J-*****-Ljbffr
