Fleet Business Support Specialist

2 settimane fa

Milano, Italia Volkswagen Financial Services | Italy A tempo pieno

Job description:He/she ensures to support Key Accounts (FBA) and Customers all through the Commercial activity for Quotations and for all Commercial Back office management (Support Activity) in Long Term Rental.Profile description:Roles and duties – core businessTo collaborate with FBA to analyze the quotation proposal requested by the customer + profitability analysisTo support customers throughout the sales activity by guaranteeing the production of car quotes for the construction of the car policy· To support sales activities working with Direct Fleet team in a customer centricity wayTo ensure, through the use of VWFS's IT tools, the proper back office activity for commercial purposes, respecting deadlines and planningTo collaborate with Fleet International for International tenders and for the management of international customersTo manage the prelease activity with external short rental providerRAC contract managementRAC Quotation processTENDER ACTIVITIESEnsure the management and coordination of the process related to VWL's participation in the Tenders concerning the Direct Fleet Channel relating to both current and potential Customers (national, international and Public Administration).Manage VWL accreditation on the portals of existing and potential customers for whom we receive invitations to participate in tendersAnalyze the tender specifications, engage the operational areas for the collection of useful information to provide an answer to the CustomerCollaborate with Marketing for product specifications and exceptions requested by the customerCollaborate with Legal for the contractual management of the tender and for the preparation of documentsCompetencesGood practice in IT toolsGood negotiation skillsCapacity to work on multiple, complex commercial scenariosPersonal flairsGood relational skills and empathyTeamworkingProblem solvingOrganizational skill and priority managementStress managementEnglish requiredWhat we offer:Hybrid Internship6 months€ 800/month + staff canteen

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