It Support Technician

2 settimane fa


Lazio, Italia Atg Europe A tempo pieno

We are looking for an IT Support Technician on behalf of the European Space Agency (ESA) for their location in Frascati, Italy.Please beinformedthis position requires full on-site support.Please note, the successful candidate will be employed by ATG Europe (or one of its subsidiaries).Furthermore, upon selection, they will be subject to a general security screening performed by an external provider (further information will be provided at interview stage).ResponsibilitiesProvide first and second line support (for users working on location and/or remotely) for Windows and Apple devicesEvaluate, categorize, and log users' requests, and pro-actively follow up these requests to ensure timely resolution of the delivery and deployment of new workstations (PCs / laptops) as well as maintenance and replacement of existing workstations and other systems such as mobile devices and printersMaintain, update, and integrate Knowledge Base DB, procedures and working instructionsAssist and advise the user community in the technical and functional use of the Client's Corporate services and applicationsPerform inventory/asset management and reportingCommunicate with end-users/users on call status, installations, relocations, and recovery of equipmentPerform any other tasks necessaryATG is dedicated to diversity and inclusion and is an equal opportunity employer.Regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap (categorie protette L.***** art.1) or any other reason protected by relevant state or municipal legislation, we are pleased to consider all eligible candidates for employment.QualificationsVocational training in Information Technology or similar subjectA Bachelor's Degree in Information Technology or a similar subject is a strong assetAt least 5 years of relevant work experienceExperience in providing support to Windows OS and Mac OS based client devicesExperience with reporting on, configuring and troubleshooting of networks, local printing facilities, mobile phones and smartphonesExperience with first line networking (LAN, WiFi)Exposure to approved client applications (i.e., SAP, Adobe, MS Office, Encryption tools, etc.)Experience in O365 is a strong assetWork experience in an international environment is an assetProactive and customer-focused mind-set with a courteous and respectful approach is a mustExcellent communicator with friendly attitude and active listening skillsFlexible, enthusiastic, and empathetic person with willingness to collaborate with others on different tasks and also occasionally work outside of regular working hours to respond to operational needsAble to work both autonomously and in a teamLogical thinking, desire to learn and continuously developCandidates must be eligible to work in the EUFluency in English (both written and spoken)Please ensure that your CV clearly explains how you meet the essential requirements.If it doesn't align completely with the essential criteria, it could result in rejection.Please submit your application in English via the apply button below.Applications submitted in other languages will not be considered.#J-*****-Ljbffr



  • Lazio, Italia Gpi Spa A tempo pieno

    IT Support Technician – Healthcare ClientSiamo alla ricerca di una risorsa da inserire come IT Support Technician per un nostro cliente operante in ambito sanitario.Il ruolo prevede il presidio on-site presso la struttura ospedaliera con responsabilità di supporto tecnico ai dispositivi client e garanzia di continuità operativa dei servizi informatici...


  • Lazio, Italia Bmz Usa, Inc A tempo pieno

    BMZ USA, Inc. develops and produces high-tech lithium-ion battery systems and is looking for an IT Support Technician to join our team.BMZ USA is one of the four development and manufacturing sites of BMZ that employs almost 2,000 people worldwide.We offer a friendly, safe working environment and a place to grow.We are looking for a professional with...


  • Lazio, Italia Bmz Usa, Inc A tempo pieno

    A global technology manufacturer located in Italy is seeking an IT Support Technician to oversee the management and maintenance of IT systems within a manufacturing setting.The ideal candidate will have a minimum of 2-3 years of experience in desktop support, strong problem-solving skills, and a solid knowledge of Windows operating systems and Microsoft...


  • Lazio, Italia Gpi Spa A tempo pieno

    Un'azienda di supporto sanitario cerca un IT Support Technician da inserire presso un cliente in ambito sanitario.Il candidato si occuperà del supporto tecnico ai dispositivi client in ospedale e garantirà la continuità operativa dei servizi informatici.È richiesta la disponibilità a trasferte frequenti e esperienza in manutenzione reattiva e...


  • Lazio, Italia Amazon A tempo pieno

    DescriptionIl ruolo dell'IT Technician nei team Operations di Amazon è assicurare la piena operatività dei vari sistemi IT che rappresentano il cuore pulsante delle nostre sedi.Come IT Support Technician, lavorerai presso un centro logistico in sinergia con i tuoi colleghi, gli addetti all'assistenza remota e le funzioni commerciali, assicurando un...


  • Lazio, Italia Atg Europe A tempo pieno

    A leading technology employer is seeking an experienced IT Support Technician in Frascati, Italy.This role involves providing first and second line support for both Windows and Apple devices, managing user requests, and maintaining a Knowledge Base.Candidates should have at least 5 years of relevant experience, vocational training, and must be eligible to...


  • Lazio, Italia Delaware Nation Industries A tempo pieno

    A technology services provider is seeking a Systems Analyst I (Desktop Support Technician) in Rome, Italy.This role supports the Air Force Research Laboratory for various IT services, including service desk and desktop support.Candidates should have 1-3 years of experience in client system management and ideally possess a CompTIA Security+, Network+, or A+...


  • Lazio, Italia Stefanini A tempo pieno

    OverviewA global tech consulting firm in Pordenone seeks an IT Support Specialist adept in providing customer service and technical support.Responsibilities include diagnosing hardware issues, managing installations, and ensuring the delivery of premium IT services.Ideal candidates will have 2-3 years of experience, proficiency in end-user technologies, and...

  • It Support

    2 settimane fa


    Lazio, Italia Bsg A tempo pieno

    BSG offre soluzioni tecnologiche specializzate in ambito System Integration, Cloud Services e Cybersecurity.Le competenze tecniche verticali sono il nostro punto di forza che ci consentono di garantire qualità, efficienza e riduzione dei rischi e di rispondere, con un forte contenuto qualitativo, alle esigenze cross technology dei nostri clienti.Garantiamo...


  • Lazio, Italia Amazon Jobs A tempo pieno

    Il ruolo dell'IT Technician nei team Operations di Amazon è assicurare la piena operatività dei vari sistemi IT che rappresentano il cuore pulsante delle nostre sedi.Come IT Support Technician, lavorerai presso un centro logistico in sinergia con i tuoi colleghi, gli addetti all'assistenza remota e le funzioni commerciali, assicurando un supporto...