Lavori attuali relativi a Assistant Guest Experience Manager - Milano - Meliá Hotels International
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Assistant Guest Experience Manager
3 giorni fa
Milano, Italia Melia Hotels International A tempo pienoA leading hospitality company in Milan is seeking an Assistant Guest Experience Manager to support the Head of Department in delivering excellent service.The right candidate will be fluent in Italian and English, with at least 2 years of experience in the hospitality sector.You will work on implementing guest experience standards, coordinating with teams,...
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Assistant Guest Experience Manager
4 giorni fa
Milano, Italia Melia Hotels International A tempo pienoA leading hospitality company in Milan is seeking an Assistant Guest Experience Manager to support the Head of Department in delivering excellent service. The right candidate will be fluent in Italian and English, with at least 2 years of experience in the hospitality sector. You will work on implementing guest experience standards, coordinating with teams,...
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Assistant Guest Experience Manager — Elevate Service
3 settimane fa
milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoA prominent hotel chain in Milano seeks an Assistant Guest Experience Manager to enhance customer satisfaction. This role supports the Head of Department in implementing standards and delivering personalized guest experiences. Candidates should have at least 2 years of hospitality experience, a degree in a related field, and be fluent in Italian and English....
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Assistant Guest Experience Manager — Elevate Service
1 settimana fa
milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoA prominent hotel chain in Milano seeks an Assistant Guest Experience Manager to enhance customer satisfaction. This role supports the Head of Department in implementing standards and delivering personalized guest experiences. Candidates should have at least 2 years of hospitality experience, a degree in a related field, and be fluent in Italian and English....
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Guest Experience Assistant: Global Growth
4 giorni fa
Milano, Italia Meliá Hotels International A tempo pienoA prestigious hotel chain in Milan is seeking an Assistant Guest Experience Manager to support the Head of Department in enhancing customer satisfaction and optimizing resources. This role requires fluency in Italian and English, a degree in a relevant field, and at least 2 years of experience in hospitality. You'll deliver personalized guest experiences,...
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Guest Experience Manager
2 settimane fa
Milano, Italia Maximilian Hotel Praga A tempo pieno**Guest Experience Manager in Hotel Josef e Maximilian Hotel a Praga** Often the first hello and the last farewell, our guest experience team are the gatekeepers of Hotel Maximilian experience. Your passion and commitment to going above-and-beyond ensures a stay that is unforgettable. **Summary** Become part of a caring team of professionals striving for...
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Assistant Guest Relation Manager
1 settimana fa
Milano, Italia HR Search A tempo pienoLa HR Search, società specializzata nella ricerca e selezione di profili manageriali in campo alberghiero, ricerca per proprio cliente: Assistant Guest Relation Manager per prestigioso Hotel 5* Milano (#8549) **Si Richiede**: - Esperienza pregressa in Hotel. - Conoscenza lingua Inglese. - Ottime capacità di comunicazione generale. - Competenze...
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Milano, Italia Jobbit A tempo pienoA luxury hotel in Milan is seeking an Assistant Front Office Manager to support daily department operations and ensure excellent guest service. This role includes supervising check-in/check-out procedures and collaborating with various departments to provide exceptional guest experiences. The ideal candidate will have experience in a similar role and must...
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Global Guest Experience Lead — Hospitality
4 giorni fa
Milano, Italia Melia Purosani Hotel Yogyakarta A tempo pienoA leading hospitality company in Milan seeks an Assistant Guest Experience Manager to support departmental strategies and enhance customer satisfaction. This role involves implementing standards, delivering personalized services, utilizing customer feedback, and coordinating events. Ideal candidates should have a degree in Tourism or Hospitality and at least...
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Assistant Guest Experience Manager
3 giorni fa
Milano, Italia Melia Hotels International A tempo pieno"The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless.Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ??Discover some of the benefits we offer :My MeliáRewards : Participate in our exclusive loyalty program,...
Assistant Guest Experience Manager
3 settimane fa
At Meliá, we pride ourselves on being a community of Very Inspiring People.Our team consists of dedicated professionals who are committed to transforming everyday experiences into extraordinary moments. Whether you are just starting your career or an experienced expert, each member brings unique talents and perspectives that contribute to our vibrant culture.Working at Meliá is not just a job; it's an opportunity for continuous personal and professional growth. We believe in nurturing potential and empowering our employees to shape their futures in a dynamic and supportive environment. With a focus on innovation and excellence, we invite you to join us in creating memorable experiences for our guests, while also embarking on your own journey of discovery and achievement.MISSION: The Assistant Guest Experience Manager supports the department Manager in the development and implementation of the departmental strategy established in the hotel, committing to achieve excellence in customer satisfaction and the optimisation of economic and human resources under their responsibility.What will I be doing?Support the Head of Department in implementing standards, procedures and brand attributes.Deliver a personalised guest experience, anticipating needs and managing incidents.Use Customer Experience tools, analyse feedback and contribute to improvement plans.Support the digital guest journey and local adaptation of standards.Coordinate with external suppliers and contribute to Sensory Architecture elements (lighting, aroma, music, décor).Monitor inventories, optimize orders and assist with departmental budget control.Support Experience, Events and Entertainment programmes, as well as Guest Services/Concierge teams (if applicable).Analyse competitor trends and help develop innovative experiences.Assist with seasonal opening/closing processes and ensure Health & Safety compliance.What are we looking for?Languages: Fluent in Italian and English; a third language is a plus.Education: Degree in Tourism, Hospitality, Marketing or similar.Experience: At least 2 years of experience in the hospitality industry, preferably in customer-facing or Guest Experience roles.* Skills:Knowledge of hotel operations, brand strategy and Customer Experience tools.Strong communication, organization, analytical and problem-solving skills.Proactive, innovative, service-oriented and detail-focused.Team player with leadership potential.My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
