Investigation Specialist, Financial Fraud Operation
5 giorni fa
Selling partner risk investigator will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk.They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace.Investigators will be analytical and capable of succeeding in a fast-paced team environment.These investigator positions rely on excellent judgment to plan and accomplish goals and will work under very limited supervision of the manager.Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.SPR investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers and other associates to accomplish goals.Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Key job responsibilitiesResearches and evaluates facts surrounding seller transactionsTakes appropriate action on investigated transactions based on established standard operation procedure and toolsDocuments their actions by providing detailed annotationsCommunicates with external customers via phone or email during the investigation processCommunicates with internal customers and peers in person, via email, annotations and phone during and following the investigation processUnderstands the issue and makes best use of the available resources to resolve itSystematically escalates problems or variance in the information to the relevant owners/teams according to processes and standardCommunicates with internal and external stakeholdersUnderstands performance metrics to create analysis for driving business goalsMeets predetermined and assigned productivity targets and quality standardsAbout the teamThe mission of Financial Fraud Risk (FF) is to build trust with all its customers & partners—buyers, brands, vendors, sellers, and employees—in both reality and perception.We scale through technology, analytics, and science and invert the curve on headcount and cost growth, becoming a center of excellence that develops technology, science, and processes to achieve our goals in a scalable, decoupled, and easily leveraged fashion across Amazon and externally.Basic Qualifications1+ years of customer service experienceSpeak, write, and read fluently in EnglishExperience with Microsoft Office products and applicationsWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysExperience in payments or e-commercePreferred QualificationsNAOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr
-
Head Of Fraud...
6 giorni fa
Lazio, Italia Rebell Ag A tempo pienoWhat if you could protect the foundation of Europe's first Super App?Rebell is building something Europe has never had before: a Super App.Think of it as the one app that brings everyone together — a single gateway where people can shop, pay, book, connect, and manage their daily lives, without switching between dozens of apps.In Asia, super apps like...
-
Head Of Fraud
2 settimane fa
Lazio, Italia Rebell Ag A tempo pienoWhat if you could protect the foundation of Europe's first Super App?Rebell is building something Europe has never had before: aSuper App.Think of it as the one app that brings everyone together — a single gateway where people can shop, pay, book, connect, and manage their daily lives, without switching between dozens of apps.In Asia, super apps like...
-
Head Of Fraud
1 settimana fa
Lazio, Italia Altro A tempo pienoWhat if you could protect the foundation of Europe's first Super App?Rebell is building something Europe has never had before: aSuper App .Think of it as the one app that brings everyone together — a single gateway where people can shop, pay, book, connect, and manage their daily lives, without switching between dozens of apps.In Asia, super apps like...
-
Global Head Of Fraud Operations
2 settimane fa
Lazio, Italia Dlocal A tempo pienoA global financial technology company is searching for a Head of Fraud Operations in Rome, Italy.This role involves leading a global team to optimize fraud detection and response processes using advanced technology.The ideal candidate will have a strong background in fraud prevention, leadership experience in a fast-paced environment, and an analytical...
-
Head Of Fraud
2 settimane fa
Lazio, Italia Rebell Ag A tempo pienoA leading fintech company is seeking a Head of Fraud to develop and lead the strategy for fraud prevention and risk management in Europe.This role focuses on protecting the digital ecosystem, managing disputes, and optimizing fraud detection tools.The ideal candidate has over 7 years of experience in fraud management, a strong background in financial...
-
Delivery Operation Specialist
1 settimana fa
Lazio, Italia Challenge Network S.P.A. A tempo pienoLa formazione è il cuore di Challenge Network e quello di cui ci occupiamo con passione ogni giorno.Voglia di mettersi in gioco, energia e passione sono gli ingredienti fondamentali del nostro lavoro e le qualità della figura di Delivery Operation Specialist che stiamo cercando per allargare il team dedicato alla Formazione Professionale – Proclass,...
-
Head Of Fraud Prevention
2 settimane fa
Lazio, Italia Dlocal A tempo pienoHead of Fraud Operations As our Head of Fraud Operations, you will lead and consolidate a global Fraud Ops team, owning real-time fraud operations, alert handling, and the evolution of our fraud stack.This role blends hands-on operational excellence with strong people leadership and a product mindset to modernize how we detect, review, and respond to fraud,...
-
Head Of Fraud Prevention
1 settimana fa
Lazio, Italia Dlocal A tempo pienoHead of Fraud OperationsAs our Head of Fraud Operations, you will lead and consolidate a global Fraud Ops team, owning real-time fraud operations, alert handling, and the evolution of our fraud stack.This role blends hands-on operational excellence with strong people leadership and a product mindset to modernize how we detect, review, and respond to fraud,...
-
Head Of Fraud Prevention
6 giorni fa
Lazio, Italia Exein A tempo pieno2 giorni faHead of Fraud OperationsAs our Head of Fraud Operations, you will lead and consolidate a global Fraud Ops team, owning real-time fraud operations, alert handling, and the evolution of our fraud stack.This role blends hands-on operational excellence with strong people leadership and a product mindset to modernize how we detect, review, and respond...
-
Head Of Fraud Prevention
5 giorni fa
Lazio, Italia Sobi - Swedish Orphan Biovitrum Ab (Publ) A tempo pienoRemotoEUR ***************** giorni fa2 giorni faHead of Fraud OperationsAs our Head of Fraud Operations, you will lead and consolidate a global Fraud Ops team, owning real-time fraud operations, alert handling, and the evolution of our fraud stack.This role blends hands-on operational excellence with strong people leadership and a product mindset to...
