Global Go To Market Solutions Manager

Global Go To Market Solutions ManagerDate: Jan 9, ****Location: Milano, IT, *****Ingenico is the global leader in payments acceptance solutions.As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide.At Ingenico, trust and sustainability are at the heart of everything we do.Role DescriptionThe Solution Engineer supports customers throughout the entire journey - from new product introductions and roadmap planning to designing and defining solutions during the scoping and contracting phases.Working closely with Sales, they translate customer needs into viable technical architectures and help shape the delivery approach.This role also acts as the voice of the customer, championing their needs to ensure we build the right features.Supports solution design and scoping for strategic dealsProvides technical input into proposals and SOWsValidates feasibility of requested features and configurationsParticipates in early customer conversations to shape expectationsCreates customer-specific roadmaps including certification roadmapsResponsibilities/AccountabilitiesWorks with KAMS, GTO, and Managed Services Specialists to architect technical solutionsLeads technical whiteboarding and scoping sessions with customers to gather and assess requirementsDrafts or contributes to solution overviews, integration diagrams, and delivery assumptionsValidates feasibility and compatibility with Ingenico platforms and servicesProvides input to SOWs, particularly around architecture, integration scope, and technical dependenciesEscalates risks or gaps in requirements prior to contract signatureSupports internal handover to delivery teams with clear documentation and contextSupports GTM launch team in identifying early adoptersSolution designs and architecture overviewsContribution to accurate, feasible SOWs% of scoped solutions delivered without major redesignRisk identification and resolution prior to contractingVOC/Market Requirement Documents for new product introductions% Budget achievement (For Solution Engineers assigned to specific accounts)Skills Required/PreferredStrong understanding of payment solutions architecture (HW, SW, API integrations)Ability to translate business needs into technical specificationsExcellent collaboration and communication across commercial and technical teamsExperience with pre-sales engineering, scoping, or technical consultingOrganized, customer-oriented, and detail-drivenAs part of our values, we embrace diversity and inclusion at Ingenico.We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.Ingenico welcomes and encourages applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process.We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on LinkedIn#J-*****-Ljbffr