Data Center Engineer/Technician

Data Center Engineer/Technician (Saudi National Only), Data Center Operations, AWSAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for Data Center Engineers/Technicians to join our expanding Infrastructure Operations team.Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions.You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.Key job responsibilitiesSAFETY - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture.Own the safety initiatives and projects to foster a strong safety culture.DATA CENTER OPERATIONS (DCO) - This position involves:Diagnosing hardware and network problems followed by physical repairsTroubleshooting events within internal Service Level Agreements (SLAs)Performing root cause analysis of equipment failuresManual handling and lifting of equipment may be required (weight limits in accordance with regulations)About the teamDiverse ExperiencesAWS values diverse experiences.Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony.Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Basic QualificationsSaudi National1+ years of computer networking experience, 1+ years of Linux operating systems experienceBachelor\'s degree in Information Technology, Computer Science, or a related fieldExperience in computer networking, experience working with Linux operating systemsCan lift and rack equipment up to 40 pounds, experience with computer hardware troubleshooting and repairPreferred QualificationsCan work in cramped spaces or in elevated locations while adhering to health & safety guidelinesExperience dealing effectively with customers during problem resolution and operating efficiently under pressureExperience managing work and priorities through a ticketing systemExperience with cabling infrastructure best practices and methodologiesExperience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Posted: December 5, **** (Updated 9 days ago)Posted: January 10, **** (Updated 13 days ago)Posted: January 9, **** (Updated 16 days ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr