Ios Mission Manager
3 giorni fa
Role PurposeAct as the owner of commercial customer contract delivery, accountable for delivery on time and on cost, meeting contractual obligations and ensuring customer satisfaction.Serve as the main customer interface throughout the mission lifecycle (customization, build, launch, and operations).Lead program reporting to the Service Manager, BU leadership, and customers, ensuring transparency and alignment.Coordinate the end-to-end execution of spacecraft missions, integrating technical, commercial, and operational dimensions.Key ResponsibilitiesPlan and manage missions end-to-end, from design and customization to launch and in-orbit operations.Ensure adherence to cost, schedule, and performance baselines defined in customer contracts.Integrate spacecraft build, payload customization, ground systems, launch providers, and operations into a cohesive mission plan.Act as the primary point of contact for customers on mission execution.Provide regular updates and formal reports to customers, ensuring transparency on progress, risks, and performance.Monitor contract deliverables, milestones, and acceptance processes.Manage internal and external resources (engineering, suppliers, subcontractors) to deliver on mission requirements.Develop and maintain mission budgets, schedules, and resource allocation plans.Identify mission risks (technical, schedule, financial, regulatory) and implement mitigation strategies.Ensure compliance with space industry standards, licensing, and regulatory requirements.Deliver accurate and timely program reports to the Service Manager, BU leadership, and customers.Conduct mission reviews, lessons-learned sessions, and provide recommendations for improvement.Maintain full documentation of mission execution, including risk logs, financial tracking, and customer correspondence.Required Skills & ExperienceDegree in Aerospace Engineering, Systems Engineering, or related field.Minimum 3 years of experience in mission management.Familiarity with space industry standards (ECSS, NASA, ESA, ISO) and regulatory compliance.Proven track record delivering complex missions or aerospace programs under customer contracts.Experience working with multiple stakeholders/customers in a single mission/program.Strong expertise in program/project management within aerospace or space missions.Ability to manage cost, schedule, and resources effectively.Proven capability to interface directly with customers and manage their expectations.Solid understanding of commercial contract delivery in a technical/regulated industry.Working knowledge of spacecraft lifecycle (customization, build, launch, operations).Strong skills in risk management, reporting, and cross-functional coordination.Excellent communication, negotiation, and stakeholder management skills.Performance IndicatorsMissions delivered on time, within budget, and meeting scope.Customer contractual obligations achieved without penalties.Number of mission objectives successfully achieved.Customer satisfaction scores (post-mission feedback).% of mission risks identified and successfully mitigated.Timeliness and quality of program reporting to Service Manager and BU leadership.Quality of lessons-learned and process improvement adoption.#J-*****-Ljbffr
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