Client Service
5 ore fa
Position Job TitleClient Service & Operations Assistant ManagerStart DateFlexible but ideally from January/FebruaryEmployerN2S Italia LtdContract TypeFull-TimeSalary & BonusTo be discussed, depending on experienceAnnual Leave Entitlement20 Working Days (Plus Bank Holidays)Probation Period3 monthsWorking PlaceWorking from home / remoteWorking Days1st April to 31st October - Monday to Friday + Weekend on call1st to 31st March: 5 days/week1st November to 28th February: 3 days/weekResponsibilitiesCustomer Care and Travel Quality Management (April to October)Welcoming clients on arrival day and being available for any assistance throughout their stay.Staying in constant contact with VIP clients, providing daily updates and essential travel information.Ensuring all client requests whilst on the ground get actioned in a timely manner, checking with suppliers for changes' availability and arranging seamless coordination.Rapid problem solving when inconvenience occur on the ground.Ensuring all ground suppliers, villa managers, and hotels are well informed about clients' specific details, such as dietary requirements and special occasions.Going the extra mile by adding thoughtful touches like welcome cards, birthday surprises, and additional amenities to enhance their experience.Reconfirming all services in itineraries previously arranged and booked by Travel Designers via the company software.Coordinating with all ground teams to ensure smooth execution of complex or tricky client services.Ensuring clients' extras are invoiced and paid, as well as agent commissions are always updated on the system.Admin, Account Management, and Product (November to March)Uploading, maintaining and updating supplier information (Services, Experiences and Villas) and their prices in the back office and company software.Booking folders closure liaising with CFO.Producing reporting.Liaising with Copywriter for the creation of any new tour description.Assistance with developing travel guides.Other TasksSupport the CEO, COO, CFO and Quality Manager with daily tasks if required.RequirementsMinimum 2 years experience in luxury travel industry and/or having any strong customer care service role.Professional Italian & English speaking and writing.The candidate must be extremely detail-oriented, being able to work under pressure and efficiently during high season, good with ground logistics, pro-active and with criteria for good taste.Great IT skills and comfortable with technology.Great communication skills.London or Italy based: in London full-time employment contract, in Italy as full-time freelancer (due to the current law).ApplyPlease send your cover letter and CV to copying-in .#J-*****-Ljbffr
-
Client Service Specialist
11 ore fa
Montà, Italia Crane Worldwide Logistics A tempo pienoCrane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.The Client Service Specialist is responsible for processing shipments and all related activities for an assigned client.ESSENTIAL JOB FUNCTIONSResponds to orders, general...
-
Client Service Specialist
12 ore fa
Montà, Italia Crane Worldwide Logistics A tempo pienoCrane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.The Client Service Specialist is responsible for processing shipments and all related activities for an assigned client.ESSENTIAL JOB FUNCTIONSResponds to orders, general...
-
Client Service Officer
7 giorni fa
Montà, Italia Indosuez Wealth Management A tempo pienoCLIENT SERVICE OFFICER - MARKET SPECIALIST (Contratto a Tempo Indeterminato)Basato/a Milano presso CA Indosuez Wealth (Europe), Italy Branch, il/la Client Service Officer – Market Specialist si occuperà della gestione operativa degli ordini a mercato per la clientela della banca (HNWI e UHNWI), garantendo un servizio efficiente, accurato e conforme alle...
-
Customer Service
12 ore fa
Montà, Italia Relizont A tempo pienoAzienda Cliente operante nel settore metalmeccanico , ci ha affidato l'incarico di individuare una Persona interessata a ricoprire il ruolo di Customer Service , da assumere direttamente a tempo indeterminato.Zona di lavoro: vicinanze Borgomanero Il ruolo di Customer service prevede le gestione di richieste clienti in collaborazione con ufficio commerciale e...
-
Tecnico Service
2 giorni fa
Montà, Italia Randstad Talent Selection Cuneo Technical A tempo pienoMansioneRandstad Technical Talent Selection è la divisione specializzata nella Ricerca & Selezione di professionisti qualificati in ambito meccanico, ingegneristico e produttivo.Il nostro cliente è un'importante multinazionale di impianti per l'industria alimentare e ci ha incaricati di ricercare un TECNICO SERVICE TRASFERTISTA a Cuneo...
-
Logistics Client Support Specialist
12 ore fa
Montà, Italia Crane Worldwide Logistics A tempo pienoA leading logistics firm in Italy, Piemonte, seeks a Client Service Specialist to manage shipments and client interactions.The role involves responding to client inquiries, resolving issues, and ensuring service quality.Candidates should possess a high school diploma and have 0-2 years of client service and airfreight operations experience.This position...
-
Information Technology Service Desk
12 minuti fa
Montà, Italia Pyramid Consulting, Inc A tempo pienoInformation Technology Service Desk Pyramid Consulting, Inc•sant'ambrogio di torino, Italia Descrizione dell’offerta di lavoro Mandatory Skills IT Service desk Experience working in ServiceNow proficient in English and Italian Job Details: Min 1 Years of Experience in IT Service desk Excellent communications skills Knowledge in Active Directory Office365...
-
Tecnico Service
4 giorni fa
Montà, Italia Adhr Group A tempo pienoPosti di lavoro per Tecnico service in PiemonteManpower Professional, Società di Head Hunting per il Middle Management del Gruppo Manpower ricerca:Tecnico Service per azienda operante nel settore macchine movimento terra.La figura ricercata si occuperà principalmente delle seguenti attività:Assistenza tecnica in sede e in loco presso il cliente;Analisi e...
-
Tecnico Service
12 ore fa
Montà, Italia Adhr Group A tempo pienoPosti di lavoro per Tecnico service in PiemonteManpower Professional, Società di Head Hunting per il Middle Management del Gruppo Manpower ricerca:Tecnico Service per azienda operante nel settore macchine movimento terra.La figura ricercata si occuperà principalmente delle seguenti attività:Assistenza tecnica in sede e in loco presso il cliente;Analisi e...
-
Field Service Engineer
2 settimane fa
Montà, Italia Dylog Hitech A tempo pienoDylog Hitech spa, Società del Gruppo Dylog Italia S.p.A., leader mondiale nella produzione di macchinari per l'ispezione a raggi X e sistemi di visione (controllo di qualità non distruttivo) nel settore food & beverage , cerca un: FIELD SERVICE ENGINEER Il candidato selezionato farà parte dell'Area SERVICE e, riportando direttamente al SERVICE MANAGER, si...
