Front Office Host

Join to apply for the Front Office Host role at The Social Hub (B CorpTM)Your Mission, Should You Choose to Accept ItAs a Front Office Host, you're the first smile guests see and the person they remember long after they leave.You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations.You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate.You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team.In Case You Don't Know Who We AreKnown for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves.As an employer we look, act and think like a hotel, but instead we offer a lot more.Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.Located in the Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.What You'll DoWelcome guests with genuine warmth and set a great atmosphere from the startAssist with check-ins, payments and kiosk navigationKeep the lobby tidy, inviting and buzzing with the right energyOffer local recommendations and connect guests to events, restaurants and experiencesJump in with bookings for activities, restaurants and everything in betweenShare guest insights and feedback with the team to improve every stayWork closely with Housekeeping, F&B and Maintenance to keep things running smoothlyRepresent TSH by promoting our outlets and spotting upsell opportunitiesWhat You'll HaveYou have 1-3 years of experience in hospitality or a similar guest-facing roleYou bring an energetic, welcoming vibe that makes people feel at homeYou're great at switching between tasks without losing your smileYou have a proactive mindset and love turning small moments into memorable onesYou're comfortable with digital tools like PMS, kiosks or guest messaging appsYou communicate clearly in English and ItalianYou're a team player who stays cool and confident during busy peaksWhat We OfferThe opportunity to work at a dynamic, multi-national company.Not just another hotel – we're a game-changing innovator, challenging every convention and defining the futureThe opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful changeThe chance to learn and grow in your role with the potential for future growthAwesome discounts in all our properties in Europe and not just for you, but also for your friends and familyA wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuffWho you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture.Your authenticity keeps our team diverse.Come as you are.Seniority levelEntry levelEmployment typeFull-timeJob functionDesign, Art/Creative, and Information TechnologyIndustriesHospitalityReferrals increase your chances of interviewing at The Social Hub (B CorpTM) by 2xGet notified about new Host jobs in Florence, Tuscany, Italy.#J-*****-Ljbffr