B2B Restaurant Trainer

OverviewDescrizione dell'offerta di lavoroJoin our Movement and Champion Restaurant CultureAt TheFork we believe that the best things in life happen around the table.As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants.Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.If you're passionate about food, technology, and making a real impact, your seat at the table is ready.Discover life at TheForkWhat You Will DoOnboard / Train TheFork Partners to TheFork Manager, the best ERBs for restaurant booking management out there;Ensure Partners are using the management software on a daily basis, and support them streamline and improve their service managementGuide our Partners through their digital transformationGenerate interest in Partners by showing them the opportunity to upgrade their ERBRe-Train Partners on the ERB, and proactively propose a refresh about it when neededBeing watchful for improvement in training techniquesGuarantee an excellent partner experience during the onboarding processBring feedback from the field to improve our ERB, in collaboration with our Product TeamWhat You Must Meet These Critical QualificationsNative level of Italian and fluency in English are mandatoryPrevious experience in similar roles is appreciatedExperience working with CRM (Salesforce is definitely a plus)Great communication skillsTeam player, passionate, open-minded with a touch of humorGreat stamina and flexibilityWhat We Offer YouAn awesome teamA permanent contract (that can be useful in life)Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)Competitive fixed salary and bonusLunch vouchers available for each working day (because yes, we like to try our best restaurants)International teams and a multicultural environment spanning 10 offices across EuropeHighly inclusive working environmentLifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etcContinuous learning and development programsFree access to the Calm app to help you build resilience wherever you are in your mental health journeyDedicated parental leave and caregiver leave policies (12 weeks fully paid)Health insuranceLife & Disability Insurance at no cost to the employeeWelfare allowance school costs, elderly care, babysitting costs, transportation, travel leisureAmazing offices with dining, coffee points and leisure areaTeam building eventsAll hiring happens through our careers site and official email.We do not text or ask for payment during the hiring process.Please report any suspicious messages immediately.We believe that we are better together, and we welcome you for who you are.We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential.At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.TheFork is committed to a fair recruitment process.If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly.#J-*****-Ljbffr