Field Engineer, Northern Italy
31 minuti fa
The Field Engineer (FE) provides functions associated with the installation, modification and ongoing service to a range of Carestream and third-party equipment in accordance with Field Procedures.On occasion, the person will also provide on-site training to customers on operating and maintenance tasks.The person ´s focus area will be to work with:Digital Radiography (DR), Computed Radiography (CR) and Printers (DO) modalities and DR, CR, DO installations including responsibility for DR, CR & DO installation projects and the preventative maintenance.The FE will be trained on all Carestream products.Responsibilities:- Provides service support and guidance to customers on Carestream and OEM (Order Equipment Manufacturer) install base.Builds strong, professional customer relationships.- Delivers precise and punctual reporting of paperwork to Carestream and OEMs.- Provides Problem Management to ensure the thorough resolution of Customer issues.Follows logical troubleshooting steps, in accordance with approved service procedures, through to problem resolution.- Demonstrates commitment to customer delight and exceeding customer's expectations.- Monitors and drives equipment performance.Highlights problem equipment and develops action plan in conjunction with local and Regional specialists.- Works with Sales and Service Sales Specialists to keep up to date with new developments.- Accurately maintains and monitors parts inventory in line with current directives.- Ensures Service call activities are maximized in conjunction with cost control (return visits, same day fix, call duration).- Takes responsibility for communicating effectively with the customer on service call progress.- Undertakes or identifies projects that have a positive impact on the business.- Has a proactive approach on issues that might arise.- Is willing to establish effective relationships and collaborations within service and with other departments within Carestream to address key business issues and opportunities.Requirements:Competencies- Self-motivated, task-forced team player who is flexible to work in a changing environment- Excellent skills in time planning and organizing work and projects.- Self-driven, focused and a person who is persistent in achieving the goals set.- Highly professional and knowledgeable approach to solving customer problems.- Excellent listening skills and strong ability to understand customers ´ problems and translate them into solutions.- Excellent customer focus and ability to communicate with all levels of customers and liaise effectively with support functions.- Committed to providing a high level of technical support and ownership of problems to external and internal customers.- Proven documentation skills and ability to produce precise reports as necessary.- Excellent Italian- Good knowledge of English written and oral skills.- Ability to travel Skills and Experience- Bachelor's degree from Polytechnic University or equivalent education/previous experience.- Previous practical experience within electrical and mechanical area.- Previous practical work experience from large systems installations and maintenance is a benefit.- Strong analytical and troubleshooting skills.- Basic Microsoft Windows platforms knowledge.- Basic PC software knowledge- Previous experience from hospital environment- Previous knowledge and understanding of digital X-ray equipment
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Field Engineer, Northern Italy
26 minuti fa
Padova, Italia Carestream A tempo pienoThe Field Engineer (FE) provides functions associated with the installation, modification and ongoing service to a range of Carestream and third-party equipment in accordance with Field Procedures. On occasion, the person will also provide on-site training to customers on operating and maintenance tasks. The person ´s focus area will be to work with:...
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Field Service Engineer
22 minuti fa
Padova, Italia Fluence Italy A tempo pieno💧 Fluence Italy cerca Field Service Engineer – Lat Am! Sei un Field Service Engineer alla ricerca di un'opportunità dinamica con una società quotata in borsa? Vuoi lavorare per un'organizzazione globale che abbia un impatto positivo sull'ambiente? Ti piacerebbe far parte di un team multiculturale? Non cercare oltre! Come membro del team Fluence,...
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Field Service Engineer
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Padova, Italia Fluence Italy A tempo pienoFluence Italy cerca Field Service Engineer – LatAm!Sei un Field Service Engineer alla ricerca di un'opportunità dinamica con una società quotata in borsa? Vuoi lavorare per un'organizzazione globale che abbia un impatto positivo sull'ambiente? Ti piacerebbe far parte di un team multiculturale? Non cercare oltre! Come membro del team Fluence, giocherai un...
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Field Service Engineer
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Field Service Engineer
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LatAm Field Service Engineer
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Energy Field Engineer: Civil/Building Projects
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Field Specialist GDO | PADOVA
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Market Development Specialist Northern
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Padova, Italia Unox Spa A tempo pienoUnox, a market leader in the production of high-level ovens, certified as a Great Place to Work® in Italy for the seventh consecutive year, is looking for a Sales Demonstrator to join the **Sales Team** at **Spidocook**, a **company within the Unox S.p.A. group**. **Primary responsibilities**: - Achieving sales targets, - Traveling within **Northern and...
