Client Relationship Associate

2 settimane fa

Bardi, Italia Nest A tempo pieno

Client Relationship Associate - Cleaning?? Sewell, NJ?? Monday to Friday from 8AM to 5PM or 9AM to 6PM?? Starting at $18/hour + Bonus PotentialFast-paced role.Big impact.Strong benefits.If you like helping people, staying busy, and being part of a team that actually works together—this could be your next move.Who We AreNEST is a pioneer in the Integrated Facilities Management (IFM) industry.Since ****, we've partnered with multi-site organizations to deliver real cost savings through industry-leading technology, operational excellence, and a deep understanding of our clients' brand standards.We believe great service starts with great people—and we invest in teams that care about doing things right.What You'll Do (aka How You'll Make an Impact)You'll be in the thick of it—connecting clients, service providers, and internal teams to keep operations running smoothly.Be the friendly, professional first point of contact via phone, email, text, and Microsoft TeamsManage the execution of Cleaning and Trade services across the U.S., including scheduling, confirming, and dispatching ISPsTrack, update, and manage work orders so nothing falls through the cracksFollow up to confirm services are completed—then close the loopPrioritize work based on urgency and SLAs (Service Level Agreements)Collect invoices, signed work orders, and required documentationKeep clear, detailed notes so everyone stays informed and alignedHelp onboard new service providers and support coverage needsProblem-solve in real time, handle basic issues, and elevate when necessaryMultitask like a pro—calls, systems, and updates all at onceJump in to support teammates when things get busyBusy?Yes.Boring?Never.Who Thrives in This RolePeople who enjoy fast-paced, high-energy environmentsTeam players who like collaborating and supporting othersStrong communicators who keep things professional and positiveOrganized multitaskers who stay cool under pressureRequirementsHigh school diploma or GED1–2 years of customer service experienceComfortable with computers and learning new systemsStarting at $18/hrBonus opportunities40 hours Vacation + 32 hours Personal (Year 1)40 hours Paid Sick Time6 Paid HolidaysMedical plans – NEST helps cover the cost401(k) with company matchEmployer-paid life insurance ($15,000)Employee Assistance Program (EAP)Optional Dental, Vision, Pet Insurance, Legal & Identity ProtectionOur ValuesInnovation: Delivering real cost-saving strategies through technology and operational excellenceHelping: Supporting our clients, communities, service providers, and employeesTogether: Building trusted partnerships through respect, teamwork, and exceptional serviceEqual Opportunity EmployerNEST is proud to be an Equal Opportunity and Equal Pay Employer.We are committed to creating an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.Pre-Employment RequirementsBefore officially joining NEST, candidates must successfully complete:A pre-employment skills assessmentBackground checkDrug screeningIf you want solid pay, great benefits, and a role where the day flies by—apply today.We're excited to meet you.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-*****-Ljbffr

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