Director Customer Advocacy
11 ore fa
Director Customer Advocacy (Remote from Bulgaria) This position is posted by Jobgether on behalf of a partner company.We are currently looking for a Director, Customer Advocacy in Bulgaria.In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions.You will operate at the intersection of marketing, sales, and customer success, ensuring customer stories directly support pipeline growth, brand credibility, and executive engagement.This position offers broad regional impact, combining strategic ownership with hands-on program development.You will collaborate with senior internal stakeholders and executive-level customers in a highly distributed, remote-first environment.Your work will elevate the voice of the customer across go-to-market efforts and commercial priorities.This is a high-visibility leadership role with measurable business impact.AccountabilitiesDesign, lead, and scale customer advocacy and reference programs across EMEA, aligned with regional pipeline, revenue, and brand objectivesBuild strong partnerships with sales, marketing, customer success, product, and communications teams to embed customer stories into campaigns, deals, and strategic initiativesEstablish and track clear advocacy KPIs, including pipeline influence, deal acceleration, customer engagement, and brand visibilityDevelop and maintain executive-level relationships with key customers, identifying advocates for case studies, references, events, and thought leadershipOwn the full advocacy lifecycle, from advocate identification and onboarding to ongoing engagement and value exchangePrioritize and manage advocacy requests tied to strategic deals and regional initiatives, ensuring clear processes and timely executionContinuously evolve advocacy programs, formats, and engagement models based on performance data, feedback, and market trendsRequirementsExtensive experience building and scaling customer advocacy, customer marketing, or reference programs within enterprise technology or SaaS environmentsDemonstrated ability to influence complex, cross-functional organizations and align diverse stakeholder prioritiesProven leadership experience at director level, including managing, mentoring, and developing high-performing teamsStrong understanding of how customer storytelling impacts buyer journeys, pipeline progression, and go-to-market successExcellent communication and relationship-building skills, with confidence engaging senior and executive-level audiencesAbility to work autonomously in a fully remote, asynchronous environment while maintaining alignment across regionsExperience measuring and reporting the commercial impact of advocacy initiatives through data-driven metricsBenefitsFlexible paid time off and a remote-first working modelEquity compensation and employee stock purchase opportunitiesComprehensive benefits supporting health, wellbeing, and financial securityGrowth and development fund to support continuous learningParental leave and family-focused support programsHome office setup and remote work allowancesAccess to employee resource groups and an inclusive global culture#J-*****-Ljbffr
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Director, Customer Advocacy – Remote
11 ore fa
Lazio, Italia Jobgether A tempo pienoA leading recruitment platform is seeking a Director of Customer Advocacy to spearhead initiatives across the EMEA region.This high-visibility role focuses on transforming satisfied customers into influential champions, collaborating with marketing, sales, and customer success teams.Responsibilities include designing customer advocacy programs, establishing...
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Director, Customer Advocacy
11 ore fa
Lazio, Italia Medium A tempo pienoA global technology company is seeking a Director of Customer Advocacy to lead strategy and execution of advocacy initiatives across EMEA.The role focuses on driving customer stories to support pipeline growth and brand credibility.Responsibilities include building strong partnerships across various teams, managing advocacy programs, and tracking KPIs.The...
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Director Customer Advocacy
11 ore fa
Lazio, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company.We are currently looking for a Director, Customer Advocacy in Bulgaria.In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions.You will operate at the...
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Lazio, Italia Eli Lilly And Company A tempo pienoA global healthcare leader is seeking an Associate Director Customer Facing Capabilities in Sesto Fiorentino, Italy.This role involves leading the transformation of customer engagement by integrating AI and digital tools into sales processes.The ideal candidate will possess expertise in AI, strategic vision, and previous sales leadership...
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Customer Service Director Role
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Lazio, Italia Altro A tempo pienoA global SaaS company is seeking a Global Customer Support Director with extensive experience leading international support organizations.This role involves managing and developing the support team, overseeing service operations, and ensuring customer satisfaction across various regions.The ideal candidate will possess strong leadership skills and fluency in...
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Emea Customer Marketing
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Director Transportation Europe
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Lazio, Italia Ups A tempo pienoDirector Transportation Europe – UPS Join to apply for the Director Transportation Europe role at UPS.Job DescriptionThe District Contract Logistics Manager impacts the organization by analyzing and planning for operational and financial success in distribution services.He/She is responsible for:Guiding and executing district distribution operations...
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Director - Customer Partner
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Senior Manager, Customer Marketing
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Lazio, Italia Altro A tempo pienoSenior Manager, Customer Marketing & Strategic Content, SplunkJoin to apply for the Senior Manager, Customer Marketing & Strategic Content, Splunk role at Cisco .Meet the TeamSplunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full-stack platform made for a hybrid, multi-cloud world.Leading enterprises use our...