Restaurant Manager...

Villa Eden, a jewel among the Leading Hotels of the World, offers a sanctuary of refined luxury and wellness.With just 25 exclusive suites, two Michelin-awarded restaurants, and a world-renowned Med Spa, our commitment to excellence is unparalleled.We are seeking an exceptional Maître d'Hôtel to lead the dining experience across our two restaurants, lounge, and pool service, ensuring the highest standards of service and hospitality.Role OverviewAs the Maître d'Hôtel, you will be the ambassador of Villa Eden's dining experience.With a strong sense of leadership and an eye for detail, you will oversee the daily operations of our restaurants, lounge, and pool service.Your role will be to inspire and guide the team to deliver impeccable service, creating unforgettable moments for our discerning international guests.Responsibilities- Lead and manage all aspects of service in our two restaurants, lounge, and pool areas, ensuring flawless operations.- Supervise, train, and motivate the service team, fostering a culture of excellence and attention to detail.- Collaborate closely with the Executive Chef and kitchen team to ensure a seamless dining experience, from service flow to menu knowledge.- Uphold and enhance Villa Eden's reputation for elegance and exclusivity through meticulous service and guest engagement.- Oversee the preparation of service areas, ensuring readiness and ambiance align with our luxury standards.- Handle guest inquiries, preferences, and special requests with professionalism and discretion, anticipating their needs to deliver personalized experiences.- Manage staff schedules, ensuring optimal coverage and maintaining team morale.- Monitor and uphold health, safety, and hygiene standards across all areas of responsibility.- Support the Food & Beverage Manager in developing service concepts, implementing improvements, and maintaining consistency in standards.Qualifications- Proven experience as a Maître d'Hôtel or Restaurant Manager in a luxury hotel or fine dining environment is essential.Experience in Michelin-starred establishments or Leading Hotels of the World is a strong advantage.- Fluency in English, Italian, and German is required; additional languages are an asset.- Exceptional leadership and organizational abilities.- Outstanding communication and interpersonal skills.- In-depth knowledge of fine dining, wine, and beverage service.- Strong problem-solving skills and ability to handle high-pressure situations gracefully.- A passion for luxury hospitality and an unwavering commitment to excellence.- An eye for detail and a dedication to creating memorable guest experiences.- Poise, professionalism, and discretion in guest interactions.What We Offer- At Villa Eden, we understand the importance of feeling at home, even when you're away from it.For team members joining us from outside the region, we offer modern accommodation options to ensure a comfortable and convenient stay.Our accommodations are thoughtfully designed to meet the needs of our valued team members, providing a welcoming space where you can relax and recharge after a day dedicated to delivering exceptional service.Joining our team means not only working in a world-class luxury environment but also enjoying the comfort and support you deserve.We look forward to welcoming you to Villa Eden – a workplace and a home.- Exclusive Benefits for Our Villa Eden Family Members.As part of the Villa Eden team, you'll enjoy a range of benefits designed to enhance your experience both at work and in your daily life: discounts in selected shops and boutiques in Merano, privileges in our sister hotels, and more.At Villa Eden, we value our team members and strive to make your time with us rewarding both professionally and personally.Join us and discover a workplace that offers more than just a career – it's a lifestyle.Experience: Proven experience as a Maitre d' or Assistant Restaurant Manager in a luxury hotel environment is essential.Experience with Leading Hotels of the World standards is a strong advantage.Languages: Fluency in English, Italian, and German is required; additional languages are a plus.Skills:Outstanding leadership and team management skills.Exceptional communication and interpersonal abilities.Strong problem-solving and decision-making capabilities.Proficiency in property management systems and office software.Personal Attributes:A guest-focused mindset with a passion for luxury hospitality.Polished, professional appearance and demeanor.Ability to stay calm and composed in high-pressure situations.#J-*****-Ljbffr