Technical Program Manager, Enterprise Engineering

Technical Program Manager, Enterprise Engineering Job ID: ******* | Amazon Development Centre Ireland LimitedThe Enterprise Engineering (EE) Unified Communications team provides globally scaled, high-quality voice and video communications solutions that support Amazonians around the world.Our services touch every element of the business every day: corporate offices, customer service teams, fulfillment centers, a diverse development community, and many more.We are looking for an innovative Technical Program Manager (TPM) like you to join our mission.You and your team of engineers will build new products and services that deliver exceptional experiences for Amazon.You will collaborate with other EE product teams to make services available to Amazon and inform product roadmaps.You should have a background in Agile working methodologies and DevOps practices.The team you will be joining is tasked with developing and supporting new and existing telecommunication solutions Amazonians use on a daily basis.The ideal candidate will have a technical background in real-time communications services, be detail-oriented, have excellent problem-solving skills, and be a great communicator.They possess knowledge on product design and post-production support.They will have the technical expertise to influence the team and leadership using data and deliver robust solutions that provide great customer experiences.You will also possess program-management background, have experience leading small to medium projects, and have a well-rounded technical background in current technologies.As a Technical Program Manager, your responsibilities will include document creation, driving project schedules from design to release, and managing the production launch.You will anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs with technical constraints.This role is customer-facing for key internal telephony solutions, so experience in working closely with stakeholders and providing regular updates is essential.You should have experience working with full-stack teams across a diverse range of technologies.You have excellent judgment and high standards.You are an articulate, persuasive communicator and a good writer.Basic QualificationsExperience in project management disciplines including scope, schedule, budget, quality, along with risk and critical-path management.Fluency in English (minimum CEFR level C1) required.Preferred QualificationsBachelor's degree in engineering, computer science or equivalent.Amazon is an equal opportunities employer.We believe passionately that employing a diverse workforce is central to our success.We make recruiting decisions based on your experience and skills.We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon.Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your recruiting partner.#J-*****-Ljbffr