Hollister - Key Lead, Fiordaliso

1 giorno fa

Bardi, Italia Abercrombie & Fitch Co. A tempo pieno

Company DescriptionAbercrombie & Fitch Co. (A & F Co.) is a global, digitally-led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.Over 750 stores are operated across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.At Abercrombie & Fitch Co., purpose leads the business and people always come first.Job Description / RoleIl RuoloIl Key Lead è responsabile di garantire che tutti i clienti ricevano un'esperienza di qualità all'interno del negozio.Al fine di garantire una gestione efficace dell'operatività del negozio, svolge il ruolo di supervisore del piano di vendita e fornisce indicazioni e supporto agli addetti alle vendite.Il Key Lead fa parte del team di manager del negozio e guida le prestazioni attraverso la migliore esperienza del cliente e il raggiungimento degli obiettivi quotidiani.The JobThe Key Lead is responsible for ensuring all customers receive quality in-store experience.They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.Main ResponsibilitiesOpening & closing routinesProduct Knowledge & Brand AwarenessBusiness UnderstandingProactive ThinkingAttention to DetailRegister / Point of Sale useAsset ProtectionVisual DisplaysSystem SkillsWork Schedule Requirements: Availability varies weekly; minimum 20 hours per week.Required availability on Saturdays, Sundays and certain holidays.Hours may increase during peak periods.QualificationsHigh School Diploma / G.E.D. equivalent (preferred)At least 1 year of retail or customer service experience (preferred)No supervisory/management experience requiredCEFR B2 Fluency in English & Italian, requiredCustomer FocusCommunicationInterpersonal InteractionFashion Trend KnowledgeOutspoken, Assertive, Adaptable/Flexible, Adept at managing stress and ambitionMulti-tasking abilityPractical on-the-job learning abilityWork EthicOmni Channel experienceBenefitsQuarterly Incentive Bonus ProgramMerchandise DiscountFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentMeal Tickets (after 90 days)Other incentives to reward commitmentAdditional InformationAny job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities.The company may contact applicants to determine required documents.Equal Opportunity EmployerAbercrombie & Fitch Co. is an Equal Opportunity employer.#J-*****-Ljbffr

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