Stage - It Local Support
1 ora fa
Job Description Eurofins BioPharma Product Testing is looking for an Intern IT Local Support for its headquarters in Vimodrone (MI).This is a demanding Support Taking ownership of faults and managing them in a logical and methodical manner; Correctly logging service requests, incidents and faults into BMC Helix, categorizing and prioritizing them in line with Eurofins procedures; Conducting full and thorough diagnostics with end users to enable first point of contact fault resolution; Ensuring all faults are progressed Keeping the customer informed of progress; Diagnosing and resolving issues and requests to the customer's highest satisfaction; Maintain and develop own knowledge and skills to assist with first time fault resolution; Identify and escalate repeated issues or service risks into your management; Sharing knowledge with team colleagues; Identify opportunities to innovate, extend and enhance service delivery everywhere possible; Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility and with maximum support of your Manager.Qualifications Educational background in IT; Skilled with working on all variants MS Windows (preferably within an IT Service provider environment); Skilled with working on MS Office (O365) and MS Teams; Basic networking knowledge with colleagues in different countries and locations; Natural aptitude for troubleshooting Have interest in a helpdesk or technical support environment; Good listening skills: problem-solving and the ability to handle multiple projects/clients at once in a fast-paced environment; Excellent in English verbally and in writing; Valid driver's license required; Open to travel if requested (Europe).Additional Information To apply, it is necessary send a detailed Curriculum Vitae, specifying the authorization to process personal data.CVs without these requirements will not be considered.To learn more about Eurofins, please explore our website ,
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Stage - It Local Support
2 ore fa
Bardi, Italia Eurofins Italy Biopharma Product Testing A tempo pienoEurofins BioPharma Product Testingis looking for anIntern IT Local Supportfor its headquarters inVimodrone (MI).This is a demandingSupport & Operationposition which calls for customer service skills, the ability to articulate solutions clearly and confidently to Eurofins Internal end users and a high degree of technical knowledge across a broad range of...
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Stage - It Local Support
2 ore fa
Bardi, Italia Eurofins Italy Biopharma Product Testing A tempo pienoEurofins BioPharma Product Testingis looking for anIntern IT Local Supportfor its headquarters inVimodrone (MI).This is a demandingSupport & Operationposition which calls for customer service skills, the ability to articulate solutions clearly and confidently to Eurofins Internal end users and a high degree of technical knowledge across a broad range of...
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Stage It Local Support
2 ore fa
Bardi, Italia Eurofins A tempo pienoOverviewEurofins BioPharma Product Testing is looking for an Intern IT Local Support for its headquarters in Vimodrone (MI).This is a demanding Support & Operation position which calls for customer service skills, the ability to articulate solutions clearly and confidently to Eurofins internal end users, and a high degree of technical knowledge across a...
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Stage - It Local Support
1 ora fa
Bardi, Italia Eurofins Italy Biopharma Product Testing A tempo pienoJob Description Eurofins BioPharma Product Testing is looking for an Intern IT Local Support for its headquarters in Vimodrone (MI).This is a demanding Support Operation position which calls for customer service skills, the ability to articulate solutions clearly and confidently to Eurofins Internal end users and a high degree of technical knowledge across a...
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Stage - It Local Support
2 ore fa
Bardi, Italia Eurofins Biolab S.R.L. A tempo pienoJob DescriptionEurofins BioPharma Product Testing is looking for anIntern IT Local Supportfor its headquarters in Vimodrone (MI).This is a demandingSupport & Operationposition which calls for customer service skills, the ability to articulate solutions clearly and confidently to Eurofins Internal end users and a high degree of technical knowledge across a...
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Stage It Local Support
2 ore fa
Bardi, Italia Eurofins A tempo pienoOverviewEurofins BioPharma Product Testingis looking for anIntern IT Local Supportfor its headquarters inVimodrone (MI).This is a demandingSupport & Operationposition which calls for customer service skills, the ability to articulate solutions clearly and confidently to Eurofins internal end users, and a high degree of technical knowledge across a broad...
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Stage - It Local Support
1 ora fa
Bardi, Italia Eurofins Italy Biopharma Product Testing A tempo pienoEurofins Scientific is an international life sciences company offering a unique range of analytical services to customers in multiple industries, with the aim of making life and the environment safer, healthier, and more sustainable. From the food you eat and the water you drink to the medicines you trust, Eurofins laboratories work with the world's largest...
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Stage Support It
6 giorni fa
Bardi, Italia Euronics Italia S.P.A. A tempo pienoFar parte di Euronics significa entrare in una comunità di persone che mettono al primo posto la passione per ciò che fanno, persone che sono in grado di dar vita ad idee, aspirazioni e passioni verso un mondo più avanti.Se sei una persona proattiva e stai cercando un'opportunità formativa stimolante ed arricchente in ambito IT, Euronics Italia è pronta...
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Bardi, Italia Eurofins A tempo pienoA leading biopharma company seeks an Intern IT Local Support for its Vimodrone headquarters.The role involves customer service, troubleshooting, and managing IT service requests efficiently.Candidates should possess an educational background in IT and demonstrate proficiency in MS Windows and Office.Key responsibilities include fault resolution and...
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Bardi, Italia Eurofins Italy Biopharma Product Testing A tempo pienoA leading bio-pharma product testing firm in Vimodrone is seeking an Intern IT Local Support to address user issues and ensure customer satisfaction.The ideal candidate will have an educational background in IT, strong troubleshooting skills, and proficiency with MS Windows and Office.This role requires excellent customer service skills, effective...
