Client Advisor
17 ore fa
Client Advisor (part time 30h) - Rinascente, MilanoJoin to apply for the Client Advisor (part time 30h) - Rinascente, Milano role at ValentinoA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.POSIZIONE: CLIENT ADVISOR (PART-TIME 30H)We are currently searching for a highly motivated Client Advisor with a strong passion to create an exclusive experience for our customers. We value results-oriented people, eager to learn, always updated on fashion trends, and with a strong interest in our Brand and Products.ResponsabilitàClienteMaster the "Client Journey";Create emotion and desire in the client;Engage existing and potential clients according to the weekly plan defined by the store management;Provide the Valentino Couture service impeccably at every phase (pre-sale preparation, welcome, customer exploration, product presentation, closing and goodbye);Focus on the development and loyalty of existing clients and on acquiring new clients;Engage the client in every sales opportunity – walk-in, private appointments, telephone deliveries;Actively participate in partnership sales and the routine of OTO appointments.Operazioni e VisualManage all sales and post-sales activities (returns in boutique, end of season, customer returns, repairs, complaints);Ensure proper maintenance of products and store replenishment;Know the inventory of all categories to guarantee shelf replenishment and maximize sales;Follow administrative and operational procedures;Collaborate with the Visual Merchandiser in-store to follow display guidelines; verify and report all relevant information to store management.RequisitiSolid experience in retail;Excellent interpersonal and effective communication skills;Fluent in English; a second language is preferable;Ability to work in a team with a proactive attitude;In-depth knowledge of high-level fashion;Adaptability to the changing needs of the company;Established network contacts in the luxury environment.Seniority levelNot ApplicableEmployment typeContractJob functionConsulting, Information Technology, and SalesLuxury Goods & Jewelry#J-*****-Ljbffr
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