Account Manager, Amazon Marketplace

Job ID: ******* | Amazon Commercial Services Pty LtdAmazon Australia is seeking motivated and driven Account Managers to join our third-party marketplace team.We have several openings across various categories including Electronics, Home & Leisure, Fast-Moving Consumer Goods (FMCGs), Fashion and more.As an Account Manager, you will shape the future of e-commerce in Australia by creating and nurturing relationships with diverse Selling Partners and helping them maximise their success on our platform.As a trusted advisor, you will leverage Amazon's tools to help businesses expand their customer base and increase sales.This position offers more than just a job; it is an opportunity to influence the trajectory of online retail in Australia.Working within our collaborative and inclusive team, you will immerse yourself in a fast-paced world, fostering valuable relationships and continuously enhancing your professional skills.Your expertise will be instrumental in driving the growth of our sellers and contributing to the broader e-commerce landscape in Australia.Our team operates out of our CBD office, conveniently located near many transportation options.This position requires full-time in-office presence five days per week at our CBD location.Key Job Responsibilities- Recruit and onboard new sellers, managing the full sales cycle from prospecting to launch- Build and maintain strong relationships with new and/or existing Selling Partners, from major brands to innovative small and medium-sized businesses- Drive growth across multiple categories by helping sellers adopt Amazon tools and services- Analyse industry and Amazon internal data to identify trends, opportunities, and areas for improvement- Collaborate with various internal teams to implement solutions that benefit both sellers and customers- Meet or exceed targets for seller account management and growth- Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviours, trends and new opportunities- Relay market needs and seller feedback to internal Amazon teams to improve seller and customer experiencesA Day in the LifeYour core responsibility will be to manage Selling Partners in your category.You will work to accelerate and grow these businesses, helping them adopt Amazon tools and services to reach more customers.While the role will be primarily phone and email-based, you have flexibility in how you manage your accounts and achieve your goals.You will also have the opportunity to take on additional projects according to your strengths, interests, and the needs of the business.About the TeamOur Account Management team is diverse, inclusive, and passionate about creating opportunities for sellers to thrive on Amazon.We come from various professional, educational, and cultural backgrounds, united by our commitment to customer obsession and seller success.Our collaborative environment encourages innovative thinking and supports professional growth.Basic Qualifications- 2+ years of professional or military experience- Knowledge of Microsoft Office products and applications- Experience prospecting, qualifying, and cold-calling companies- Bachelor's degreePreferred Qualifications- Experience and track record of exceeding sales goals- Knowledge of SQL- Advanced Microsoft Excel skills – pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience within e-commerce or Retail fields- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Experience working with clientsAcknowledgement of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.AccommodationsIf you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.#J-*****-Ljbffr