Senior Sales Advisor...

5 giorni fa

Milano, Italia Amiri A tempo pieno

The AMIRI Senior Client Advisor is a key revenue-driving role responsible for delivering exceptional luxury service while developing and managing a high-value client portfolio.As a Brand Ambassador, they represent AMIRI's values and creative vision, build long-term relationships with local and international clients, and contribute strategically to the boutique's commercial success.Job Responsibilities- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.- Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.- Act as a Brand Ambassador, embodying AMIRI's image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client's emotional connection to the product.- Proactively drive client outreach, follow-up, and appointment-based selling to sustain ongoing engagement beyond store visits.- Support the boutique's overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence.Job Requirements- 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.- Demonstrated ability to manage and grow a solid, established client book with repeat and high-value clientele.- Strong commercial mindset with a consistent track record of achieving and exceeding sales goals.- Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty.- Deep passion for luxury, fashion, craftsmanship, and brand storytelling.- Ability to deliver outstanding service across all channels (in-person, written, phone, digital).- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment.- Flexibility to work scheduled shifts, including weekends, evenings, and holidays.- Physical ability to stand for extended periods and handle merchandise as required (lifting up to 30 lbs).- Full adherence to company policies, procedures, and brand standards.#J-*****-Ljbffr

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