Area Lead Savings

At ING Italy, we are building a strong and future-ready Daily Banking proposition with the customer at the center.As Product Area Lead Savings, you will be responsible for shaping, growing and continuously improving our Savings proposition, covering Savings Accounts and Term Deposits.In this role, you will also carry end-to-end accountability for the commercial performance of the savings book, including liability growth and customer retention.You will combine proposition ownership, delivery leadership and commercial insight to create simple, attractive and sustainable savings solutions for our customers.Working in close collaboration with Technology, Finance, Marketing, Risk and the global ING Savings community, you will ensure our proposition delivers value for both customers and ING.You will lead a team of Customer Journey Experts (CJEs) and work closely with engineering teams in a matrix setup.Your responsibilitiesOwn and develop the Savings proposition for ING Italy, including Savings Accounts and Term DepositsDefine and evolve interest rate structures, interest calculation and payouts, and promotional ratesBe accountable for savings balance growth and retentionDesign and steer retention and re-investment initiatives, especially in the context of expiring promotional volumesDrive customer engagement and balance growth through nudging and behavioural triggersDesign and execute promotional campaigns in close cooperation with Marketing and other stakeholdersEnsure strong end-to-end delivery, from idea to implementation and continuous optimisationbusiness priorities into clear roadmaps and backlog items together with TechnologyBuild strong relationships with stakeholders across Business, Finance, Operations, Risk incl.ComplianceActively contribute to and leverage the global ING Savings communityLead, coach and develop a team of 5 Customer Journey Experts, fostering ownership, collaboration and a strong team spiritYour profileExperience in Retail Banking, preferably in Savings or related propositionsStrong sales and delivery mindset with experience in a digital and/or agile environmentGood understanding of Savings economics and P&L driversExperience with pricing, interest rates and promotional mechanicsProven ability to work independently and take end-to-end ownershipStrong stakeholder management and communication skillsA collaborative team player who enjoys working in a matrix and international contextComfortable working with global stakeholders and communitiesFluent in English (Italian is a plus, but not mandatory)What we offerA role with real ownership and impact on ING Italy's Daily Banking propositionA collaborative, informal and international working environmentStrong focus on personal growth, learning and developmentThe opportunity to work closely with global ING experts and communitiesFlexibility and trust, empowering you to take initiative and make a differenceWorking conditionsFull TimeDurationPermanentLocationMilan (hybrid)About INGING offers many opportunities to build a diverse and rewarding career.You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people's potential.We don't judge, coach or to tell people how to live their lives.We empower people and businesses to realize their own vision for a better future.#doyour is our brand direction with us each and every day.It is how we articulate our purpose and our promise to make banking frictionless to the world.'do your thing' is about people being free to live the life they want to live, knowing that they will make their world a little better for it.Do you think you are "a step ahead"?Apply nowThe benefits of joining INGSuper flexible smart workingCompetitive base salaries and performance based bonusesDiverse cultures & Innovative mindsetsInternational EnvironmentCommitment to sustainabilityLots of training development opportunities to help you growLots of moments dedicated to physical and mental well-beingA special day off when it is your birthday: we call it #doyourbirthdayAnd of course we can't forget: free water & coffee at the officeOur CommitmentDiversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.Job Application Safety ReminderWe're seeing an increase in fraudulent job offers.To protect yourself, please follow these key guidelines when applying for roles at ING:Apply only via official ING platforms: ING usesWorkdayas its internal recruitment system.Applications should be submitted only via our official career site.Check the sender's email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.comNo payments or banking details will ever be requested.If someone asks for this information, it's a scam.#J-*****-Ljbffr