Technical Aftersales Specialist
2 settimane fa
About usMG has been ahead of its time since the brand's inception in the Morris Garages in ****.MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor's affiliate automotive companies include Morris Garages (MG), Roewe and Maxus, but also SAIC Volkswagen, SAIC-GM, and others.MG is designed with the European motorist in mind, offering sustainable, smart, functional, and affordable vehicles. They're developed in MG's design studios in Shanghai in cooperation with the advanced design studio in London, produced in China, and already available in various European countries.Now new generations can choose a car from this iconic brand. Updated, electrified, recharged and ready for the future.For more information, please visit our website MG Motor ItalyMG is one of the fastest-growing Brand in the automotive landscape: 3% market share in 4 years, and counting...We are looking fora highly motivated and experienced Technical Aftersales Specialistfor commercial vehiclesto join the MG Italy aftersales team.The selected candidate will be responsible for providing second-level technical support to workshops, dealerships, and customers, assisting in the resolution of complex technical issues related to vehicles and automotive systems.Key Results/Accountabilities expected from the roleProvide remote technical support (via phone, email, and ticketing systems) on mechanical, electronic, and diagnostic issues.Analyze and resolve complex faults in collaboration with engineering and quality departments.Draft technical documentation and intervention reports.Collaborate with the training team to update technical content for workshops and field technicians.Monitor and report recurring fault trends to contribute to continuous product improvement.Use advanced diagnostic tools and OEM software for vehicle analysis.Deliver training sessions for the aftersales staff of the authorized network, including:Technical trainingProduct trainingProcess trainingTravel to dealerships and workshops to manage complex technical issues that cannot be resolved remotely.Support the technical onboarding of new dealers, including initial training, configuration of diagnostic tools, and verification of service processes.Experience & Expertise:Degree in Automotive Engineering or equivalent.Excellent knowledge of diagnostic and workshop processes.Experience with electric or hybrid vehicles.Ability to read and interpret wiring diagrams and technical manuals.Proficiency in Microsoft Office and familiarity with spare parts and warranty portals.Excellent written and spoken English skills.Understanding of logistics processes related to automotive spare parts management.Willingness to travel.Please consult our Informativa sulla privacy - careers (mgmotor.it)
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Technical Aftersales Specialist
2 settimane fa
Milano, Italia Mg Motor Italia A tempo pienoAbout us MG has been ahead of its time since the brand's inception in the Morris Garages in ****.MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation).SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units.SAIC Motor's affiliate automotive...
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Technical Aftersales Specialist
5 giorni fa
Milano, Italia Mg Motor Italia A tempo pienoAbout usMG has been ahead of its time since the brand's inception in the Morris Garages in ****.MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation).SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units.SAIC Motor's affiliate automotive...
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Technical Aftersales Specialist
3 settimane fa
Milano, Italia MG Motor Italia A tempo pienoAbout us MG has been ahead of its time since the brand’s inception in the Morris Garages in 1924. MG’s parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor’s affiliate...
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Technical Aftersales Specialist
2 settimane fa
Milano, Italia MG Motor Italia A tempo pienoAbout us MG has been ahead of its time since the brand's inception in the Morris Garages in 1924. MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor's affiliate automotive...
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Technical Aftersales Specialist
2 settimane fa
Milano, Italia Mg Motor Italia A tempo pienoAbout us MG has been ahead of its time since the brand’s inception in the Morris Garages in 1924. MG’s parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor’s affiliate...
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Technical Aftersales Specialist
2 settimane fa
Milano, Italia Mg Motor Italia A tempo pienoAbout usMG has been ahead of its time since the brand's inception in the Morris Garages in ****.MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor's affiliate automotive...
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Post-A Sale Technical Specialist
4 settimane fa
Milano, Italia beBeeAftersales A tempo pienoPost-A Sale Technical Specialist We are seeking a skilled technical professional to join our team as a Post-A Sale Technical Specialist. About the Role: This is an exciting opportunity for an experienced aftersales specialist to provide expert technical support to customers. Responsibilities include assisting with warranty claims and repairs, working closely...
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Technical Aftersales Specialist
1 settimana fa
Milano, Italia Mg Motor Italia A tempo pienoAbout usMG has been ahead of its time since the brand's inception in the Morris Garages in ****.MG's parent company is SAIC Motor (Shanghai Automobile Industry Corporation).SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units.SAIC Motor's affiliate automotive...
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Aftersales Specialist Italy
4 giorni fa
milano, Italia Lynk & Co A tempo pienoThis isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle‑free customer experience. Aftersales Specialist The position is a driver of rolling out new retailers and maintaining existing including service partners (only service and no car sales). The position drives the...
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Aftersales & Retail Partner Lead (Italy)
3 giorni fa
Milano, Italia Lynk & Co A tempo pienoA global automotive brand is seeking an Aftersales Specialist to drive the implementation of aftersales strategies and coach retail partners.This role involves overseeing project execution, maintaining strong relationships with partners, and analyzing sales performance.Candidates should have a degree in a related field and a proven background in aftersales...
