Merchant Support Associate
3 ore fa
About Peach PaymentsPeach Payments is a cutting-edge fintech company shaping the future of digital payments across Africa.We empower businesses of all sizes – from startups to enterprise merchants – by providing a secure, scalable, and seamless payments infrastructure.About our working environmentWe offer a hybrid working environment, allowing for a combination of remote and in-office work.The team is required to be in office a few times per week, and this may change periodically as determined by the line manager or the organisation.About the RoleAs a POS Support Representative you'll be expected to work with customers to identify POS system related problems and advise them on solutions.You'll resolve most complex issues for our users, and work cross-functionally to deliver excellent experiences that optimise user experience and enable Peach's growth at scale.Your Key ResponsibilitiesImprove terminal performance by identifying problems; recommending changesResearch and resolve Point of Sale terminal issues and questions from our merchants and our Independent Sales Representatives.Spend the majority of your time working with users directly over email, phone and occasionally in person to resolve the most complex issues.Assist in coordinating applications, onboarding and distribution of POS devices.Become a subject matter expert surrounding one or more of Peach's product(s).Advocate for optimising our products and services on behalf of our users.Drive initiatives and process changes to excel and scale our support operations.Have an opportunity to learn how Peach operates from the ground up and make a real impact on the future of the organisation.What we'd like you to haveYou're committed to customers, and you show this by helping them and you enjoy the challenge of solving difficult problems.You can empathise with users and quickly grasp the issues they're facing.You're curious and love learning about technical products.Strong communication skills, both written and verbally.Organisation skills and able to scope projects and drive initiatives.Prioritisation skills, with the ability to quickly adapt to changing environment and competing priorities.A solid understanding of data, with the ability to drive insights from large data set and come up with action plans.Strong written communication skills in business French (minimum proficiency level B2) is an advantage.AdvantageousPrevious experience with a payment gateway or similar.Experience working with credit card terminals; POS equipment is a plus.At least 2 years in a Customer Service/ Technical Support role.Be part of our journey to redefine digital payments in AfricaAt Peach Payments we value diversity and are committed to inclusion across race, gender, age, religion, identity, and experiences.#J-*****-Ljbffr
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Europe Travel Associate
55 minuti fa
Ne, Italia Ultimate Jet Vacations A tempo pienoOverview Europe Travel Associate Ultimate Jet Vacations • Maserà di Padova, Veneto, ITALY Descrizione dell’offerta di lavoro Important Scheduling Note (Please Read Before Applying): This role requires coverage during specific shifts based on Italy time (CET). Candidates must be available to commit consistently to one of the following schedules: Tuesday...
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Ne, Italia Checkout Ltd A tempo pienoLink to Privacy Policy Link to Cookie PolicySenior Associate, Financial Control page is loaded## Senior Associate, Financial Controllocations: Ebenetime type: Full timeposted on: Posted Todayjob requisition id: R********Company Description****Checkout.com is where the world checks out.Our global network powers billions of transactions every year, making...
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Ne, Italia Supermercati Tosano A tempo pienoLuogo di lavoro:CereaContratto:Da definireArea:Distribuzione, Trasporti e LogisticaDescrizione dell'offertaIl Gruppo Tosano nasce nel ****.Un piccolo supermercato a conduzione familiare è oggi una delle realtà più radicate e in espansione tra le provincie di Verona, Vicenza, Padova, Treviso, Venezia, Mantova, Brescia, Milano, Ferrara, Udine e Firenze.Con...
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Ne, Italia Supermercati Tosano Cerea Srl A tempo pienoOperatore customer service e supporto e-commerceIl Gruppo Tosano nasce nel ****.Un piccolo supermercato a conduzione familiare è oggi una delle realtà più radicate e in espansione tra le provincie di Verona, Vicenza, Padova, Treviso, Venezia, Mantova, Brescia, Milano, Ferrara, Udine e Firenze.Con i suoi 21 ipermercati, tutti a gestione diretta, e i suoi...
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Specialist, Account Management
3 ore fa
Ne, Italia Checkout Ltd A tempo pienoLink to Privacy Policy Link to Cookie PolicySpecialist, Account Management ( Mandarin Speaking) page is loaded## Specialist, Account Management ( Mandarin Speaking)locations: Ebenetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R********Company Description****Checkout.com is where the world checks out.Our global network powers billions...
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Sales Associate
6 giorni fa
Ne, Italia Gutteridge 1878 A tempo pienoOltre 140 anni di storia accompagnano il marchio GUTTERIDGE, storica firma anglo - napoletana che racchiude in sé un'affascinante blend di tradizione sartoriale e artigianalità, valori unici checaratterizzano un brand dall'eleganza senza tempo.Il marchio GUTTERIDGE è attualmente presente in Italia con oltre 70 punti vendita, situati nelleprincipali vie...
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Ne, Italia Altro A tempo pienoStudio associato di architetti e geometri seleziona un/una impiegato/a data entry e archivista da inserire in organico.La risorsa si occuperà della gestione dell'archivio documentale, sia cartaceo che digitale, e del supporto operativo alle attività di ufficio, contribuendo all'efficienza dei flussi informativi.AttivitàCura e aggiornamento dell'archivio...
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Ne, Italia Ultimate Jet Vacations A tempo pienoA luxury travel agency is seeking a Europe Travel Associate in Italy.This role involves ensuring all travel arrangements are accurate, maintaining service excellence, and collaborating closely with Travel Advisors and Support teams.The ideal candidate will have experience in the luxury travel agency space, be detail-oriented, and possess strong communication...
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Ne, Italia Black Ambra A tempo pienoOverviewAzienda commerciale attiva nella fornitura di servizi professionali per imprese e studi associati ricerca una figura da inserire nel team di Assistenza Clienti.Mansionigestione delle richieste dei clienti tramite telefono, e-mail e canali digitali;fornitura di informazioni sui servizi e supporto nella risoluzione delle segnalazioni;aggiornamento...
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Customer Service Associate
4 giorni fa
Ne, Italia Otb A tempo pienoMaison Margiela is a Paris-based fashion house founded in **** by Belgian designer Martin Margiela.Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design,...
