Marketing Customer Support Representative
4 giorni fa
Job TitleMarketing Customer Support Representative (Italian & English)LocationLisbon, Portugal (On-site)Start Date29 January ****Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours: 07:*******:00Rotative shifts:07:*******:0010:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1 / Native levelEnglish: B2 level or higherRole OverviewYou will provide B2B customer support to advertisers using the companys advertising products.The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels.This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset.Key ResponsibilitiesActively contribute to initiatives that improve service quality and overall user experienceHandle end-to-end product troubleshooting and advertiser supportManage case volumes across email and chat channelsOwn customer queries and drive resolution by collaborating with internal Product Operations and Engineering teamsResolve generic, technical, and product-related issuesEnsure high Customer Satisfaction (CSAT) by providing timely updates and clear communicationMaintain adherence to service level agreements (SLAs) and productivity targetsPartner with internal technical specialists to educate advertisers on product features and common issuesCompensation & BenefitsBase Salary: €1,000 (for 14 months)Meal Allowance: €7.63 / dayHealth Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract)Welcome Bonus: Paid over 12 months during the first year (conditional onRetention Bonus: From December onwards, no retention bonus for Search Engine and Website Solutions projectsNote: Welcome Bonus is not part of the fixed salary and depends on meeting attendance conditions.Relocation SupportIf interested send me your English CV to email.#J-*****-Ljbffr
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Remote Customer Support Representative
2 settimane fa
Lazio, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level)Rome, Metropolitan City of Rome Capital, ItalyAs aRemote Customer Support Representative, you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs.This position is perfect for someone passionate about helping others and starting their career in customer...
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Remote Customer Support Representative
2 settimane fa
Lazio, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level) Rome, Metropolitan City of Rome Capital, ItalyAs a Remote Customer Support Representative, you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs.This position is perfect for someone passionate about helping others and starting their career in customer...
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Customer Support Representative
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Lazio, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting?We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria.This is your chance to be part of a dynamic, multilingual...
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Remote Customer Support Representative...
2 settimane fa
Lazio, Italia Xperience Xscape Travels A tempo pienoRemote Customer Support Representative (Entry-Level) Rome, Metropolitan City of Rome Capital, ItalyAs a Remote Customer Support Representative, you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs.This position is perfect for someone passionate about helping others and starting their career in customer...
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Marketing Customer Support Representative
1 settimana fa
Lazio, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English)Location:Lisbon, Portugal (On-site)Start Date:29 January ****Working Hours:Initial Schedule (Phase 1):Monday to SundayOperating hours: 07:*******:00Rotative shifts:07:*******:0010:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 / Native...
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Marketing Customer Support Representative
1 giorno fa
Lazio, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English)Location: Lisbon, Portugal (On-site)Start Date: 29 January ****Working Hours:Initial Schedule (Phase 1):Monday to SundayOperating hours: 07:*******:00Rotative shifts:07:*******:0010:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 / Native...
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Italian Customer Support Representative Lisbon
2 settimane fa
Lazio, Italia Cross Border Talents A tempo pienoItalian Customer Support Representative Lisbon (Relocation Support Provided) Italian Customer Support Representative Lisbon (Relocation Support Provided)About the job Italian Customer Support Representative Lisbon (Relocation Support Provided)Are you ready to take your career abroad and experience life under the Portuguese sun?Join our international team in...
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Bilingual Marketing Support Specialist
2 settimane fa
Lazio, Italia Cross Border Talents A tempo pienoA leading customer support company is seeking a Marketing Customer Support Representative fluent in Italian and English to provide B2B support.The role involves troubleshooting product issues, managing customer queries via email and chat, and focusing on customer satisfaction.Strong communication and problem-solving skills are essential.Benefits include a...
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Italian Customer Service Representative Greece
1 giorno fa
Lazio, Italia Savior Artigos Texteis Lda A tempo pienoOverviewJob Title: Italian Customer Service Representative Greece (Relocation Support Offered)Location: Greece Relocation support included (accommodation + flight within EU)We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece.You will assist customers via phone, email, or chat,...
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Marketing Support
1 settimana fa
Lazio, Italia Savior Artigos Texteis Lda A tempo pienoA customer support services company is seeking a Marketing Customer Support Representative based in Italy.This role involves providing B2B customer support, focusing on product troubleshooting and customer education in both Italian and English.The position offers a base salary of €1,000 for 14 months, a meal allowance, health insurance, and bonuses based...
