Product Manager
7 giorni fa
Your new adventure beginsCity Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations.We are seeking a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy.The successful candidate will be self-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.What will you be responsible for every day in City Wonders?Main Activities:Research and identify opportunities, including new products, tweaking existing products, and growth areasBuild and maintain strong relationships with venues and vendorsNegotiate deals with venues and vendors for optimal terms and economic conditionsOnboard/update venues, vendors, and products within your territoryCollaborate with team members and key stakeholders within the companyAnalyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the companyWork with the Purchasing Team to forecast and secure admission inventory for tour products in your territoryMonitor product competitiveness in the marketplaceAchieve or exceed revenue targets for products in your territoryKeep a pulse on leisure travel trends that impact your territory and recommend necessary actionsKey Skills and Experience:At least 5 years prior experience in travel destination management or tour product development with a focus on tours and activities.Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performanceExceptional listening, relationship building, communication (both spoken and written), and presentation skillsStrong analytical and negotiating skillsProven track record for delivering resultsSelf-motivated and the ability to work both remotely and as part of a teamWell organized with good time management skillsPositive "can do" attitude with a passion for travel and tourismFluency in English and Italian is requiredBachelor's DegreeAbility to travel within ItalyWorking hours & travelThis role is based in Florence or Milan. As part of the role, you will have flexible approach to working hours if the needs of the company are met.Your standard working hours are 40 hours per week. 2 days a week in the office might be required.Occasional travel within Italy will be required.
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