Cameriere Di Hotel

CAMERIERE DI HOTELPosition SummaryPrepare ingredients for cooking, including portioning, chopping, and storing food.Wash and peel fresh fruits and vegetables.Weigh, measure, and mix ingredients.Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.Prepare cold foods.Operate ovens, stoves, grills, microwaves, and fryers.Test foods to determine if they have been cooked sufficiently.Monitor food quality while preparing food.Set-up and break down work station.Serve food in proper portions onto proper receptacles.Wash and disinfect kitchen area, tables, tools, knives, and equipment.Check and ensure the correctness of the temperature of appliances and food.Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Speak with others using clear and professional language.Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.Ensure adherence to quality expectations and standards.Stand, sit, or walk for an extended period of time or for an entire work shift.Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.Preferred QualificationEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None.Host/Hostess – Casa Brera, Luxury Collection Hotel, MilanPosition SummaryThe Host/Hostess will coordinate tasks related to the F&B service for the rooftop restaurant Etereo.Full-time position, 5 days a week with 2 days off.Starting date end of January/beginning of February.ResponsibilitiesServe as the first point of contact and ambassador of the hotel and its F&B venues, delivering a warm, genuine, and professional welcome to every guest.Manage reservation systems, respond promptly to incoming calls and emails, and handle special requests with accuracy and attention to detail.Ensure smooth guest flow in the dining venues, monitor seating capacity, and provide precise wait-time estimates to optimize the guest journey.Handle guest inquiries, requests, and complaints with professionalism, following Standard Operating Procedures and using company systems to document and resolve issues.Maintain deep knowledge of menus, daily offerings, and hotel services to confidently guide and inform guests.Work closely with F&B and Culinary teams to uphold flawless coordination, service standards, and the overall quality of the guest experience.Follow all brand, hotel, and department Standard Operating Procedures, ensuring consistency with The Luxury Collection identity and Marriott International guidelines.Adhere to health, safety, hygiene, and sanitation policies, maintaining a pristine and welcoming environment at all times.Support the overall service ambiance by maintaining lobby and entrance presentation, ensuring the space reflects the elegance and storytelling of the brand.Uphold quality assurance expectations, contributing to guest satisfaction scores and overall operational excellence.What you'll needPassion for the luxury lifestyle hospitality industry.A warm, people-oriented demeanor and a team-player attitude.Strong knowledge of Italian and English languages.An excellent verbal manner and proven customer service skills.Positive outlook and dependability.Previous experience in similar roles is an advantage.Additional BenefitsA unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.Part of Marriott International, the largest hospitality brand in the world – opportunities for national and internal promotion.World-class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.Work alongside awards-winning, experienced hospitality professionals.Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide.Discounts for friends and family.5 euros breakfast when staying at any of our European hotels.Performance and Recognition programs.Wellness and sustainability initiatives.At Marriott International, we are dedicated to being an equal-opportunity employer, welcoming all and providing access to opportunity.We celebrate a diverse workforce and a culture of inclusion.All qualified applicants will receive consideration for employment regardless of disability, veteran status, or any other protected characteristic.#J-*****-Ljbffr