Customer Experience Strategist
2 settimane fa
Customer Experience StrategistWe are seeking an exceptional Customer Experience Strategist to drive customer satisfaction and loyalty by developing and implementing customer-centric initiatives.Develop and implement customer experience strategies to improve customer engagement and retentionCollaborate with cross-functional teams to identify and address customer pain points and areas for improvementCreate and deliver training programs to enhance customer service skills and knowledgeAnalyze customer feedback and metrics to inform business decisions and optimize customer experienceAbout the Role:This is a key leadership role that will play a critical part in shaping our customer experience strategy.As a Customer Experience Strategist, you will be responsible for identifying opportunities to enhance customer engagement and retention, and developing and implementing initiatives to achieve these goals.Key Responsibilities:- Develop and implement customer experience strategies to improve customer engagement and retention- Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement- Create and deliver training programs to enhance customer service skills and knowledge- Analyze customer feedback and metrics to inform business decisions and optimize customer experienceBenefits:- Competitive salary and benefits package- Opportunities for career growth and professional development- Collaborative and dynamic work environmentWhat We Offer:We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.Our team is collaborative and dynamic, and we are committed to providing a supportive and inclusive work environment.
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Customer Experience Strategist
2 settimane fa
Milano, Italia beBeeCustomerExperience A tempo pienoCustomer Experience Strategist We are seeking an exceptional Customer Experience Strategist to drive customer satisfaction and loyalty by developing and implementing customer-centric initiatives. Develop and implement customer experience strategies to improve customer engagement and retention Collaborate with cross-functional teams to identify and address...
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Jr User Experience Strategist
2 settimane fa
Milano, Italia Connexia Società Benefit srl A tempo pieno“The customer’s perception is your reality” Kate Zabriskie We are looking for a Junior User Experience Strategist, which will be working within the strategic team together with our Senior Strategists, in order to learn and grow in our daily activities. **Role and responsabilities**: Analysis for identifying trends, needs and opportunities Concept and...
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Business Growth Strategist
2 settimane fa
Milano, Italia beBeeAccount A tempo pienoBusiness Growth Strategist We are seeking a Business Growth Strategist to join our team. As a key member of our organization, you will be responsible for the day-to-day management and orchestration of assigned accounts. Main responsibilities include: Developing and implementing sales growth strategies to achieve revenue targets Co-creating and delivering...
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Business Growth Strategist
2 settimane fa
Milano, Italia Bebeeaccount A tempo pienoBusiness Growth StrategistWe are seeking a Business Growth Strategist to join our team.As a key member of our organization, you will be responsible for the day-to-day management and orchestration of assigned accounts.Main responsibilities include:Developing and implementing sales growth strategies to achieve revenue targetsCo-creating and delivering...
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Customer Experience
2 settimane fa
Milano, Italia A2A A tempo pienoCUSTOMER EXPERIENCE & SALES SPECIALISTChi cerchiamoAll'interno della Business Unit Mercato di A2A Energia, il team "Digital Customer Service e gestioneoutsourcer" ha il compito di garantire un'esperienza cliente eccellente e coerente con la strategia omnicanale del Gruppo.Lavoriamo per semplificare la vita al cliente, facilitando il self-care e offrendo...
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Customer Experience
2 settimane fa
Milano, Italia A2A A tempo pienoCUSTOMER EXPERIENCE & SALES SPECIALIST Chi cerchiamo All'interno della Business Unit Mercato di A2A Energia, il team "Digital Customer Service e gestioneoutsourcer" ha il compito di garantire un'esperienza cliente eccellente e coerente con la strategia omnicanale del Gruppo.Lavoriamo per semplificare la vita al cliente, facilitando il self-care e offrendo...
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Customer Experience
2 settimane fa
Milano, Italia A2A A tempo pienoCUSTOMER EXPERIENCE & SALES SPECIALIST Chi cerchiamo All'interno della Business Unit Mercato di A2A Energia, il team "Digital Customer Service e gestioneoutsourcer" ha il compito di garantire un'esperienza cliente eccellente e coerente con la strategia omnicanale del Gruppo. Lavoriamo per semplificare la vita al cliente, facilitando il self-care e offrendo...
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Customer Experience Manager
2 settimane fa
Milano, Italia GCX A tempo pienoJob Title : Service Manager Position reporting to: Head Of Service Management Location : Milan, Italy Role Summary: We’re looking for a proactive and skilled Customer Experience Manager to promote exceptional Customer service for our clients. They will be the driving force behind Customer satisfaction, loyalty, and advocacy, ensuring that every interaction...
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Customer Experience Manager
2 settimane fa
Milano, Italia GCX A tempo pienoJob Title : Service Manager Position reporting to: Head Of Service Management Location : Milan, Italy Role Summary: We're looking for a proactive and skilled Customer Experience Manager to promote exceptional Customer service for our clients. They will be the driving force behind Customer satisfaction, loyalty, and advocacy, ensuring that every interaction...
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Customer Experience Manager
2 settimane fa
Milano, Italia Gcx A tempo pienoJob Title : Service Manager Position reporting to: Head Of Service Management Location : Milan, Italy Role Summary: We're looking for a proactive and skilled Customer Experience Manager to promote exceptional Customer service for our clients. They will be the driving force behind Customer satisfaction, loyalty, and advocacy, ensuring that every interaction...