Field Service Engineer

1 settimana fa

Parma, Italia Industria Dell'Imballaggio A tempo pieno

Sidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following: Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites.Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.Your MissionTest and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.Execute basic electrical work (e.g. cable wiring)Properly handle, check and transfer equipment non-conformities;Prepare Job Progress Chart and technical reports in reference to carried-out activities;Ensure ultimate internal and external customer satisfaction;Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables;Report to the ISM for team site activities.Your ProfileEducation Qualifications and Language RequirementsTechnical professional qualification or Bachelor degree in Engineering as a plus;English fluent, written and spoken ;Other foreign language as per regional allocation is a plus.Professional Qualifications and ExperienceAt least 5 years of experience in field activities ;Experience in the beverage industry ;Consolidated technical background on Mechanic;Knowledge of Sidel Portfolio is a plus;Aseptic knowledge is a plus;Availability to travel (Up to 90% Italy and Internationally, mainly Europe).Key Leadership BehavioursManaging and measuring Work;Process Management;Problem Solving;Action Oriented;Peer Relationships.

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