Front Office Agent
1 settimana fa
HoscoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:* Achieve positive outcomes from Guest queries in a timely and efficient manner* Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required* Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments* Demonstrate a high level of customer service at all times* Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts* Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties* Maximize room occupancy and use up-selling techniques to promote hotel services and facilities* Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy* Comply with hotel security, fire regulations and all health and safety legislation* Act in accordance with policies and procedures when working with front of house equipment and property management systems* Follow company brand standards* Assist other departments, as necessaryWhat are we looking for?Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:* Previous experience in a customer-focused industry* Positive attitude and good communication skills* Commitment to delivering a high level of customer service* Excellent grooming standards* Calm, efficient, and organized with great attention to detail* Ability to multi-task while maintaining a positive attitude when working with a Guest* Professional manner with an emphasis on hospitality and guest service* Ability to work on your own and as part of a team* Competent level of IT proficiencyIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:* Previous experience in cash handling* Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors* Conflict resolution experienceWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it allSettore: Hotel/TurismoRuolo: Customer Service
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Front Office Agent
4 settimane fa
Como, Italia Asten Arcobaleno A tempo pienoGrafton Horeca* è un team dedicato a valorizzare le esperienze, le competenze e il potenziale dei candidati in ambito hotellerie , ristorazione e catering . Siamo un team di professionisti appassionati, lavoriamo per accompagnare i nostri candidati verso le mansioni ed i contesti aziendali più coerenti con le loro competenze e le loro aspettative. Per...
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Front Office Agent
1 settimana fa
Como, Italia Attività alberghiera A tempo pienoJob Description – Front Office Agent (HOT0C60E)Front Office Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.Work LocationsHilton Lake Como Via BORGOVICO 241 Lombardia/Como Como IT 22100What will I be doing?As a Front Office Agent you will serve...
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Front Office Agent
1 settimana fa
como, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
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Front Office Agent
2 settimane fa
Como, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As a Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
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Front Office Agent
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Como (CO), Italia San Clemente Palace Venice A tempo pienoFRONT OFFICE AGENT San Clemente Palace Venice – San Clemente Palace Venice is a majestic five-star luxury resort set on its own private island in the heart of the Venetian Lagoon. Immersed in a 900-year-old historic building rich in Renaissance charm, the property features beautifully restored monastic structures, a 12th-century chapel, and nearly six...
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Front Office- Geometra
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Segretaria/o Front Office
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Como, Italia Job Just On Business A tempo pienoJust On Business Spa (JOB) è un'agenzia per il lavoro specializzata nella ricerca e selezione, amministrazione e formazione del personale, presente sul mercato da oltre vent'anni. Selezioniamo **SEGRETARIA/O FRONT OFFICE **per studio immobiliare sito nella città di Como. La risorsa dovrà svolgere le seguenti mansioni: - Attività di front office e...
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Addetta Al Front Office
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Como, Italia Bm nh srl A tempo pienoSelezioniamo una figura per la sezione front office dell’azienda. Richiediamo: - Organizzazione, coordinazione e pianificazione - Doti relazionali e comunicative. - Doti informatiche. - Multitasking. - Puntualità e precisione. Si offre contratto a tempo determinato con possibilità di rinnovo.
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Segretariato Front Office
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Como, Italia Ambrosia 2 Srl A tempo pienoLa nostra scuola guida sta cercando una figura che si occuperà di segretariato e front office. **I compiti saranno**: Gestione anagrafiche clienti; Gestione pratiche; Accoglienza e supporto alla clientela; Prenotazioni lezioni ed esami e preparazione delle sale apposite. **Richiediamo**: buona conoscenza del pacchetto Office, predisposizione al lavoro a...
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Receptionist Front Office
2 settimane fa
Como, Italia Lth Group A tempo pienoPer prestigioso residence fronte lago a Como ricerchiamo una figura al front office la struttura dispone d un sistema di check in e check out automatizzati che consentono all'ospite di accedere alla struttura in totale autonomia. La figura che cerchiamo è quindi una persona con competenza alberghiera, che operi in autonomia nella creazione delle chiavi,...
