Technical Account Manager, Es

Technical Account Manager, ES - APJC - ASEANJob ID: | Amazon Web Services Singapore Private LimitedAWS Sales, Marketing, and Global Services (SMGS) drives revenue, adoption, and growth from the smallest till enterprise-level customers, including public sector.As a Technical Account Manager you will provide consultative architectural and operational guidance to help customers achieve the greatest value from AWS.With rapid expansion in Singapore, you'll develop technical, consulting, and leadership skills, learn AWS products, receive mentorship, and gain AWS certifications.Key job responsibilitiesBuild solutions, provide technical guidance, and advocate for the customer.Ensure AWS environments remain operationally healthy while reducing cost and complexity.Develop trusting relationships with customers by understanding business needs and technical challenges.Drive technical discussions regarding incidents, trade-offs, and risk management.Consult with partners ranging from developers to C-suite executives.Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.Proactively find opportunities for customers to gain additional value from AWS.Provide detailed reviews of service disruptions, metrics, and pre-launch planning.Offer post-sales, consultative expertise as part of a wider Enterprise Support team.Solve problems across different customers as they migrate workloads to the cloud.Uplift customer capabilities by running workshops, brown-bag sessions, and other engagements.A day in the lifeAs a trusted advisor you'll directly impact customers' ability to gain the most value from cloud technology, crafting and executing strategies to drive adoption and use of AWS services.You'll partner with iconic businesses – from rising startups to large enterprises undergoing transformation – advising on architecture, support strategy, project and launch planning, and ongoing operational issues.Watch a short video about life as a Technical Account Manager team here:About the teamAWS values diverse experiences and encourages candidates who do not meet every qualification.Whether you're just starting your career or have a non-traditional path, apply.Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, trusted by startups to Global 500 companies.We foster a culture of inclusion through employee-led affinity groups, conferences, and learning experiences such as CORE and AmazeCon.Mentorship and career-growth resources help you develop into a better-rounded professional.We value work-life harmony and offer flexibility to support success in both the workplace and at home.Basic Qualifications5+ years of technical engineering experience.Bachelor's degree.Experience with operational parameters and troubleshooting in at least two of the following: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, application development in a distributed systems environment.Preferred QualificationsExperience with AWS services or other cloud offerings.Experience in an internal enterprise or external customer-facing environment as a technical lead.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr