Client Relationship On-Field Representative

1 settimana fa


Padova, Italia Altro A tempo pieno

About viva.com Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe.Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services.Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services.To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space.Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com's value proposition.Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.Role OverviewAs a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants.Key ResponsibilitiesPromote the company services by visiting clients' premises;Assist merchants with verification and activation processes;Monitor and analyze portfolio performance;Provide in-person support and consultation for existing customers;Engage in both system-scheduled and self-initiated activities;Ensure new merchants in the assigned portfolio complete registration;Support existing merchants in maintaining active usage;Escalate issues by opening cases for problems beyond their resolution scope;Present product features and benefits to clients in a compelling manner;Travel to meet clients and attend industry events.Requirements2+ years of experience in business development within a fast-paced environment preferably a financial services institution;Understanding of financial products / services features and advantages;Experience in working with Customer Relationship Management (CRM) systems;Outstanding negotiation skills;Strong organizational and diary management skills;Resiliency and the ability to handle objections;The ability to deal with a diverse client base;Computer literacy & tech mindset;Fluent in English and Italian.#J-*****-Ljbffr



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    Client Relationship On-Field Representative - Padova About Viva.com Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless...


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    3 settimane fa


    Padova, Italia Viva.com A tempo pieno

    A leading tech bank in Europe is seeking a Direct Representative to promote financial services directly to clients. The role involves visiting client premises, assisting in activation processes, and providing ongoing support for merchants. Candidates should have over 2 years of experience in business development, strong negotiation skills, and fluency in...


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    A pioneering tech bank in Italy is seeking a Direct Representative to promote services and support merchants. The role involves client visits, portfolio management, and in-person consultations. Ideal candidates have 2+ years in business development within financial services, strong negotiation skills, and fluency in English and Italian. This position offers...