Customer Expert

At Oliver James, we are currently working with an important Banking Firm that is looking for a **DIGITAL CUSTOMER EXPERT**. Process definition and design - Working as a change agent with business stakeholders, you will play a key part in shaping and fostering continuous improvement and business transformation initiatives. **Key Responsibilities**: -...

The Card Products Expert, working as Customer Journey Expert in Agile organization, has end-to-end responsibility for the requirements definition, management, harmonization and phasing out of Cards for Self-Employed, Micro-enterprise and SME, focusing on distinctive customer experience, profitability and effective cost management E2E. The Card Products...

A leading customer operations firm is seeking an Operations Customer Expert to join their team in Lisbon, Portugal. This role involves handling customer requests, maintaining records, and conducting outbound calls. The ideal candidate should possess strong analytical skills and proficiency in tools like Microsoft Excel and SQL. The company offers a...

A dynamic international recruitment firm is seeking an Operations Customer Expert for a role in a multicultural environment in Portugal.The position involves responding to customer requests, managing support tickets, and conducting outbound calls.Ideal candidates are Italian speakers who can thrive in a fast-paced setting.The role offers a competitive...

A dynamic international recruitment firm is seeking an Operations Customer Expert for a role in a multicultural environment in Portugal. The position involves responding to customer requests, managing support tickets, and conducting outbound calls. Ideal candidates are Italian speakers who can thrive in a fast-paced setting. The role offers a competitive...

Your TasksWe are looking for a passionate and talented Customer Management Expert responsible for analysing Supply Chain related processes with the aim of improving customer satisfaction and operational efficiency. The ideal candidate will be able to develop and implement win-win solutions for both the organization and the customers and improve service...

Your TasksWe are looking for a passionate and talented Customer Management Expert responsible for analysing Supply Chain related processes with the aim of improving customer satisfaction and operational efficiency. The ideal candidate will be able to develop and implement win-win solutions for both the organization and the customers and improve service...

The Payments Expert, positioned as Customer Journey Expert (CJE) within the Agile organization, supports the Retail Daily Banking business to drive operational excellence within current account payments, The CJE has the end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas...

Customer Expert (Italian-Speaking) Remote (Greece) Start Date: 16 December 2025 About the Role: Provide exceptional customer support via phone, chat, and email from home. Ideal for organized, solution-oriented Italian speakers who thrive in a multicultural environment. Requirements: Italian native or C1 level English B2 level EU passport or valid work permit...

A leading digital bank in Milan is seeking a Product Expert in Personal Loans to manage product lifecycle and enhance customer experience.This role demands a minimum of 3 years experience in product or project management, along with strong analytical and communication skills.The ideal candidate will work in a collaborative Agile team to launch innovative...